There seems to be a lack of communication between departments. I thought that we were taking care of a routine smog check that the finance manager had failed to disclose. It was presented to me that this was going to be taken care of by SC Lexus but was not. It may only be $108, but the lack of transparency and haggling over this amount was disappointing. I’ve purchased or leased 5 cars from you and I won’t be returning again.
5/27/2021
Gary H. VERIFIED CUSTOMER
Great experience, excellent work.
5/27/2021
David And. VERIFIED CUSTOMER
Excellent service, but the price..
5/27/2021
SUNILA W. VERIFIED CUSTOMER
Very good
5/27/2021
SHARON J. VERIFIED CUSTOMER
Ok I will wait for your survey.
5/27/2021
Mai T. VERIFIED CUSTOMER
Ronnie took great care of my and my car needs.
Thank you
5/27/2021
Martin G. VERIFIED CUSTOMER
Great service and great service representative!
5/27/2021
Brian N. VERIFIED CUSTOMER
Tim was great to work with. The service that I always receive here is always top notch!
5/27/2021
LOUIS S. VERIFIED CUSTOMER
Good service
5/26/2021
BRAD P. VERIFIED CUSTOMER
Great group of staff members
5/26/2021
PETER K. VERIFIED CUSTOMER
Great service!!
5/26/2021
Thang T. VERIFIED CUSTOMER
Great job and excellent service. Coffee is also really good. ????
5/26/2021
Scott B. VERIFIED CUSTOMER
Ted provided excellent service and was very patient. He has a wonderful sense of humor and did not rush us at all. Thank you Ted and Lexus.
5/26/2021
Kim Nguyen. VERIFIED CUSTOMER
Excellent Job ??????????
5/26/2021
Janice M. VERIFIED CUSTOMER
Ok
5/26/2021
Randall T. VERIFIED CUSTOMER
Issac is extremely professional and communicative on all current/ potential future issues with my car. Thank you for another great service experience at the dealership.
Randy
5/26/2021
Kristine C. VERIFIED CUSTOMER
Evan was excellent. Everything was clear and simple I appreciated that .
All the employees treated me very well. Lexus took care of me and my car. Thank you, Kris Callan