Service was great although there was a bit of confusion about when the car would be back from the car wash. I don’t blame the service department- they appeared to be trying to find it - but the wait was over 15 minutes when they said it would be “just a couple minutes.” I would have happily waited inside longer before checkout (I was working) instead of standing around outside waiting for the car.
I know you pride yourself on great service, which is why I am sharing this- but do know the service was great and this is a little thing. ???? No need to have anyone call me or address it. I love my car, you guys are great and I will be back.
6/2/2021
WILLIAM F. VERIFIED CUSTOMER
Thank you for the great service.
6/2/2021
Robert B. VERIFIED CUSTOMER
Thanks
Tim was enjoyable to work with…
6/2/2021
James T. VERIFIED CUSTOMER
Please keep doing what you’re doing. You’re not the last outpost of serious service, but definitely one of the best. jt
6/2/2021
JOHANNE G. VERIFIED CUSTOMER
Courteous service finished in the time frame quoted.
6/2/2021
****W. VERIFIED CUSTOMER
Fast excellent service all around. It was a pleasure.
6/2/2021
FDM LLC. VERIFIED CUSTOMER
RGD is great with fast response and service
6/2/2021
ALEXANDER T. VERIFIED CUSTOMER
Big thanks to Hassan and the crew who assisted me in servicing my LS 460L with an Oil lube and filter change, tire rotation, and a front brake service today. Upon completion my car was brought out fresh and clean and I left feeling very satisfied. Well done!
6/2/2021
Byron L. VERIFIED CUSTOMER
Stellar treatment. I appreciate it.
6/2/2021
ROBERT C. VERIFIED CUSTOMER
Daven is the Best!
6/2/2021
Ronald S. VERIFIED CUSTOMER
Service was excellent however cost was a little on the high end.
6/2/2021
Stanley B. VERIFIED CUSTOMER
Issac is a very nice guy to work with
6/2/2021
TERESA F. VERIFIED CUSTOMER
Really appreciated the service from Evan.
6/2/2021
REYNALDO A. VERIFIED CUSTOMER
Service Rep-Davon was excellent in the maintenance/installation of part(s) for my vehicle.
6/2/2021
Norman H. VERIFIED CUSTOMER
Davon, my service advisor, is the BEST! Always takes great care of me.
6/2/2021
HERMIE U. VERIFIED CUSTOMER
I always get the best costumer service experience at South County Lexus of Mission Viejo. Special thanks to Scott Monge and his team for helping me getting my car serviced!
6/1/2021
Edward K. VERIFIED CUSTOMER
Our service representative went above and beyond to make our service convenient for us. He was awesome.
6/1/2021
Jeri M. VERIFIED CUSTOMER
Excellent Customer Service! Thank you we are very grateful!
6/1/2021
Margaret A. VERIFIED CUSTOMER
I had a wonderful experience with my service. He went above and beyond to make the service appointment easy!
6/1/2021
Gloria T. VERIFIED CUSTOMER
Daven is amazing to work with. Makes the process very easy! Thanks for the great service!