I would rate it a nine out of 10. There was a little rough start about something I felt should be taken care of by the dealership since I’ve only had the car six months. The representative saw it differently but in the end, he came through. They fixed the problem and I’m very happy about that. The car looks great!
7/1/2021
April E. VERIFIED CUSTOMER
Daven is pure AWESOMENESS!!!!
7/1/2021
Deborah W. VERIFIED CUSTOMER
Appreciate Daven’s knowledge, professionalism and assistance!
7/1/2021
Julia M. VERIFIED CUSTOMER
Evan is always so helpful. I appreciate his communication and responsiveness.
7/1/2021
JEFF K. VERIFIED CUSTOMER
Tim was a real homie! Thanks
7/1/2021
Regina N. VERIFIED CUSTOMER
Ronnie was extremely helpful
7/1/2021
DENNIS H. VERIFIED CUSTOMER
It was a miscommunication with the appointment center after reviewing my appointment from September 2020 they simply reset my oil maintenance alert ~also there was confusion over September 2019 or 2020
standard mixup for the infamous 2020 year
7/1/2021
HILLEL B. VERIFIED CUSTOMER
Evan (sorry if I got the name wrong, bad memory for names) was super friendly, professional, and gave great explanations and breakdowns of the issues. Excellent!
7/1/2021
JARITA G. VERIFIED CUSTOMER
As usual, Lexus Service Experiece was exceptional!!!
7/1/2021
KAREN P. VERIFIED CUSTOMER
Evan was professional, kind and prompt. We came in for Zaktek and my car looks amazing. Thanks!
6/30/2021
Richard F. VERIFIED CUSTOMER
If you don’t leave a manual in the loaner it needs a simple operating synopsis or label on the car
6/30/2021
Stephen R. VERIFIED CUSTOMER
Evan has gone above and beyond expected service again always having my best interest in mind and has given me the best experience in service at Lexus
6/30/2021
Haideh G. VERIFIED CUSTOMER
Ronnie’s service was # 1. I appreciate his help and service. Lexus shaould be proud of somebody like Ronnie. Thanks to him ,
6/30/2021
Vivian C. VERIFIED CUSTOMER
Your employees were gracious and efficient
6/30/2021
Mary C. VERIFIED CUSTOMER
Upon arrival - I had to wait 15 minutes for a service advisor to check me in. My advisor Tim apologized for delay and was great. Just initial contact was very disappointing.
6/30/2021
Laurie K. VERIFIED CUSTOMER
Ronnie was very nice!
6/30/2021
Sergio M. VERIFIED CUSTOMER
Tammer Youssef is an amazing person, very easy to work with and came through with a great deal. The entire staff there at your facility was very helpful. Isaac was awesome on keeping me up to date as well on my vehicle’s status. Thank you Tammer you are awesome!