evan and rgd were beyond expectations and have great communication skills. The two individuals strive to perfect leadership skills and customer service. They are the reason why I am willing to commute to service my car with south county!
7/16/2021
ARLEEN A. VERIFIED CUSTOMER
Awesome customer service from the initial appointment call all the way through the car pick up after the maintenance service. Awesome customer service & maintenance service team!!!
7/16/2021
Janelle H. VERIFIED CUSTOMER
Tim was awesome. The check-in process was quick and he kept me updated throughout the service event.
7/16/2021
Erica W. VERIFIED CUSTOMER
Hassan was great
7/16/2021
Tehyon K. VERIFIED CUSTOMER
RGD is a great advisor. Friendly service and car was returned sparking clean
7/16/2021
BRAD F. VERIFIED CUSTOMER
Ronnie was very nice and helpful.
Very informative and helped with making remarks on my tires for my husband.
7/16/2021
Jimmie R. VERIFIED CUSTOMER
Thanks, your representative Devon, took very good care of our needs !!!
7/16/2021
CHERYL N. VERIFIED CUSTOMER
Scott is so attentive and a pleasure to see.
He is knowledgeable and we trust him with our service.
7/16/2021
DAVID H. VERIFIED CUSTOMER
N/A
7/15/2021
Woo C. VERIFIED CUSTOMER
Thank you Issac for the assistance.
I’m always impressed and feel very welcome.
7/15/2021
Nancy C. VERIFIED CUSTOMER
Yes I always feel so loved and cared for when I get my car serviced. Evan was so thorough and detailed. The service team efficient. The loaner car was so comfortable. And everything happens so smooth and seamlessly.. there’s a lot of stress in the world but not at the Lexus dealership. Thank you for being so awesome.
7/15/2021
Nata S. VERIFIED CUSTOMER
Na
7/15/2021
BLAYNE L. VERIFIED CUSTOMER
I have bought two Lexus from your company and the service has been excellent. We have worked with Scott quite a few times over the last decade and our experience with him was great.
BLAYNE L
7/15/2021
STARR K. VERIFIED CUSTOMER
RDG was great. He arranged quick service and was very friendly and accommodating. I will definitely use Mission Viejo Lexus again!
7/15/2021
Patrick W. VERIFIED CUSTOMER
Very friendly and prompt greeting by our service advisor, Isaac Lam. Paper work for service was expediously done; service performed as promised and car was returned freshly washed. What’s not to like!!
7/15/2021
Holly H. VERIFIED CUSTOMER
Please be sure to do whatever you can to retain Service Consultant Hassan Sarim. He consistently goes above and beyond. I know your service folks are excellent as long as my car runs well and services completed are as expected, thank you to Service as well. Thank you for the opportunity of your survey and your highly qualified personnel at Lexus; this is what separates your team above other Lexus locations. Thank you for your quality! Sincerely.