Hugo was extremely helpful and kind. And the guy who was checking cars in (I’m sorry I didn’t get his name) was also super kind. I’ve never had a problem with customer service here, but these two gentlemen definitely killed it!! I’ll make sure to book with Hugo again!!
11/10/2018
Charmaine S. VERIFIED CUSTOMER
He is professional and informed us very well regarding the car maintenance.
11/10/2018
Brenda M. VERIFIED CUSTOMER
I was satisfied with the service but forgot to give my coupons to Brian. I showed him after the fact and he was nice enough to have his manager adjust the amount due. I was only dissatisfied the total amount of my coupons were not applied even though the services I received qualified. Nevertheless, a good experience.
11/10/2018
KATHERYN C. VERIFIED CUSTOMER
David was very helpful and accommodating. Great job!
11/10/2018
Hyun P. VERIFIED CUSTOMER
David was very kind and informative. I appreciate his fast response.
11/9/2018
Chin K. VERIFIED CUSTOMER
He was great
11/9/2018
Emmett M. VERIFIED CUSTOMER
Even though I had to wait in line for 35 minutes, Dave listened to my complaint about the wait time and apologized. He stayed calm and focused on the car, offered me a ride home and a car wash which made me forget about the wait!
11/9/2018
MARJORIE M. VERIFIED CUSTOMER
Thank you for your expertise and getting the job done.
11/9/2018
ALFREDO F. VERIFIED CUSTOMER
very Hsppy n satisfied
11/9/2018
ALVIN B. VERIFIED CUSTOMER
Good service
11/9/2018
ARTURO Q. VERIFIED CUSTOMER
Joanne was very welcoming and upbeat so early in the morning! I had been waiting for 1.5 hours which made me a little irritated but when she came to help me she made my day better. I appreciate the friendly, helpful service she provided.
11/9/2018
JENNY C. VERIFIED CUSTOMER
Thank you.
11/9/2018
KIM C. VERIFIED CUSTOMER
Thank you david! You’re the best!
11/9/2018
Charles A. VERIFIED CUSTOMER
Terrible service!!
11/9/2018
Salvador C. VERIFIED CUSTOMER
Joanne was very professional and courteous. She was detailed and answered all my concerns. Definitely recommend your service department to family and friends.
11/9/2018
Deanna F. VERIFIED CUSTOMER
Super long wait ..no one answers phone ..i tried calling prior to make appointment but no one answered phone ..when i dropped off my car it took 30 min just to write up my car..then i waited for shuttle and after wait 1 hr & 30 min for shuttle..i got uber to take me home it took way to long for shuttle 0
11/9/2018
Stephanie G. VERIFIED CUSTOMER
Joanne was super friendly, helpful and quick to get my car for me when I waited a while for it.
11/8/2018
Charles J. VERIFIED CUSTOMER
Satisfied
11/8/2018
Juan A. VERIFIED CUSTOMER
I have asked to update the phone numbers on file many times and I keep getting text msgs for Juan A