I am so grateful to Eugene McCoy for his amazing display of customer service and the efficiency of the repairs to my Honda. I purchased this car at Euguene’s location and thanks to him I will continue to recommend and use Buena Park Ho da. We were well taken care of and I feel satisfied 100%.
11/14/2018
KRYSTAL L. VERIFIED CUSTOMER
Just waiting to find out about my driver's side where I can feel the rod otherwise it was a very good experience they were very nice very polite from the time I pulled in till the time I pulled out so thank you very much
11/14/2018
CANDICE L. VERIFIED CUSTOMER
Giovanni was very helpful and kind and provided me with the status of my car throughout my visit. Giovanni was great; but I am unsatisfied with the time it took to have my vehicle serviced. It was estimated that it would take 1.5-2 hours and I was there waiting for over 4 hours (with a scheduled appointment).
11/14/2018
JOSE H. VERIFIED CUSTOMER
Excellent and Profetional customer service .
11/14/2018
BYRON G. VERIFIED CUSTOMER
Every one was nice.
11/13/2018
EDWARD K. VERIFIED CUSTOMER
Brian was helpful attentive and transparent.
I appreciated what he did. When I come back I'd want to work with him again
11/13/2018
Alma A. VERIFIED CUSTOMER
I was very pleased with the service that Tony Lagos provided.
11/12/2018
LOPE P. VERIFIED CUSTOMER
Joanne has consistently been an excellent advisor. My car was taken cared of well.
11/12/2018
IVAN Z. VERIFIED CUSTOMER
Great person
11/12/2018
Raymond N. VERIFIED CUSTOMER
David Rosales is the best service advisor ever. He is very thoughtful and attentive and always seems to go out of his way to make sure that things go smoothly. I know I can always count on him to provide great customer service
11/12/2018
MARIA M. VERIFIED CUSTOMER
Joanna was great! My car drives awesome! Thank you very much.
11/12/2018
KYLE L. VERIFIED CUSTOMER
My experience with Eugene McCoy was nothing less than amazing. We were taken care of from beginning to end with the best customer service and can’t express our gratitude enough. Thank you so much for all you did for our family.
11/11/2018
ELIAS M. VERIFIED CUSTOMER
Very helpful and friendly staff
11/11/2018
Reema K. VERIFIED CUSTOMER
Great job in answering my questions.
11/11/2018
Margaret P. VERIFIED CUSTOMER
Brian did a great job of coordinating our service today. Thanks
11/11/2018
Tacey E. VERIFIED CUSTOMER
Joann is awesome she helped us out so much. She was in communication with us the whole time. She went out her was to please. Thank you again appreciate it.
11/11/2018
Jeffrey T. VERIFIED CUSTOMER
Service Advisor and service experience on Saturday was great. But...we came to drop off vehicle Friday at 4:30 PM for repair Saturday and to talk with an advisor on what to do and discuss advertised coupons, but BP receptionist and service advisor would not talk to me and just said leave the car and keys. Not reasonable and not acceptable. I pointed to the Service Advisors desks and asked to talk with them as several were idle, but receptionist said no. I was forced to make an appointment for 11:40 Saturday morning. A very big waste of our time to come two days for an oil change! Is making us rethink if we want to choose BP Honda in the future.