She is amazing and make the mundane task of dropping off your car for maintenance a lovely experience. 10/10!
5/12/2019
Pedro G. VERIFIED CUSTOMER
I was very happy with the great customer service Gabriel Salinas provided me with. His knowledge of the service I needed was on point and help me understand.
5/12/2019
Pepper C. VERIFIED CUSTOMER
She was great thank u
5/11/2019
Rosa G. VERIFIED CUSTOMER
I can't wait to express my wonderful experience and great customer service.
5/11/2019
Rhoda T. VERIFIED CUSTOMER
I already completed a survey yesterday
5/11/2019
Luipei C. VERIFIED CUSTOMER
Very helpful and nice
5/11/2019
Patricia J. VERIFIED CUSTOMER
The service coordinator told me that my car would be ready in 1 1/2 hours and when I finally got my car, it was close to 3 hours. I do understand that service can take longer than what’s anticipated, but what really bothered me is that after I received the text from the service coordinator saying that the car was ready, it took 30 minutes before actually getting the vehicle. As soon as I received the text, I went to the service coordinator’s desk, and he was no where to be found. I finally asked another coordinator if I could speak to the manager, but then Mr. Salinas showed up. I honestly feel that he needs to take his job more seriously.
5/11/2019
Ashley S. VERIFIED CUSTOMER
Amazing!
5/11/2019
Rebecca S. VERIFIED CUSTOMER
Thank you Joanne for being so friendly and answering all my questions.
5/11/2019
Beatriz A. VERIFIED CUSTOMER
Giovanni was very helpful and nice
5/11/2019
LUIS R. VERIFIED CUSTOMER
Always a thorough explanation of service details and cost breakdown. Patient with questions and understanding of time restraints. Will keep returning. Thank you.
5/11/2019
Candelaria C. VERIFIED CUSTOMER
She is awesome! She helped me out with everything! I couldn't be more happier with her service.
5/10/2019
Janice C. VERIFIED CUSTOMER
Eugene was thrall will my service. I will recommend him highly to other Honda drivers
5/10/2019
FRANK T. VERIFIED CUSTOMER
Very friendly people and helpful
5/10/2019
Jennifer C. VERIFIED CUSTOMER
It took quite some time but Joanne was wonderful! She replaced my battery at no charge! I recently lost my job so everything makes a difference!
5/10/2019
Joon L. VERIFIED CUSTOMER
Excellent customer service!
5/10/2019
Lin C. VERIFIED CUSTOMER
He always gives me professional advice and services
5/10/2019
Hang L. VERIFIED CUSTOMER
Van is making rattling noises now. Will have to take it back to service
5/9/2019
LORRA S. VERIFIED CUSTOMER
On Saturday, the wrench light on our dashboard came on for an oil change. We were going on a trip the following day and had to get it done ASAP. We normally have an appointment, but this was sudden and needed to be done. We approached someone who was rude and didnt help... we understood that we didnt have an appointment and were willing to wait however long it took. THANKFULLY HUGO CAME TO THE RESCUE! We approached him and he offered his assistance. He said an hour and a half to 2 hr wait, but it was only an hour. He was kind, understanding and we appreciate his help. Thank you, Hugo! Hes the type of employee that will keep us loyal customers and he will go far! Btw, I say "we" but it was my Mom that experienced all this. Thank you for treating her well. She was worried about getting this done.