Hugo is absolutely an amazing staff for Buena Park Honda. In fact I will be looking forward to having him help me every time I need a maintenance check. Unbelievably nice and thorough. Thank you for the help and fantastic job by Hugo. Respectful, intuitive, and overall great customer service!
5/24/2019
ELIZABETH D. VERIFIED CUSTOMER
Gabriel was extremely helpful and did a great job of explaining all the repairs I needed and why and also was very helpful with setting me up with a rental car. He made the whole process very easy and low stress!
5/24/2019
Stephanie R. VERIFIED CUSTOMER
Joanne was amazing! I will be coming back just because of her friendly service. She really cares about her customers & she is wonderful to work with!
5/24/2019
Mi H. VERIFIED CUSTOMER
bought a new car. The car was bronze. They said it was okay.
5/23/2019
Paul J. VERIFIED CUSTOMER
Good!!!
5/23/2019
Leonor M. VERIFIED CUSTOMER
Very pleasant to talk to. Highly recommended to friends and relatives. Thank you so very much.
5/23/2019
RUBEN A. VERIFIED CUSTOMER
Gene has helped us the last two times that we have taken our Civic in for maintenance. He is always very polite, friendly, and humorous.
5/23/2019
Frank P. VERIFIED CUSTOMER
Great job. Went above and beyond expectations and I really appreciate the service.
5/23/2019
Jesse P. VERIFIED CUSTOMER
I took my Honda Accord for service. When I took my vehicle in for service my front windshield did not have any damage what so ever! Tony inspected the car himself. When I went to pick up my vehicle there was a huge scratch across my windshield. Looks as if windshield wipers were used and scratched my front window. Tony was not very understanding on how a customer would feel for a damaged vehicle, his reaction was like it was no big deal. His solution was for me to take it to a shop for replacement or fixed. There is a reason why I take my vehicles to the dealer ship and not any mom and pop shop! WORSE EXPERIENCE EVER!
5/23/2019
Mia G. VERIFIED CUSTOMER
This was my very first stop this morning and Gabriel greeted me with a warm smile to start my day. He was very helpful, explained everything clearly, and was very patient when I asked questions. Overall an excellent experience at this dealership. Will definitely be returning
5/23/2019
LISA F. VERIFIED CUSTOMER
Gabriel was nice and awesome
5/23/2019
Steven K. VERIFIED CUSTOMER
Tony is amazing and went above and beyond to resolve my issue. Best service advisor I've felt with at Buena Park Honda.
5/23/2019
Melissa K. VERIFIED CUSTOMER
Hugo was great. I would go back to him every time
5/23/2019
Abigale M. VERIFIED CUSTOMER
Very friendly and helpful!
5/22/2019
RANDALL T. VERIFIED CUSTOMER
My salesmen Tigran was great and courteous
5/22/2019
Adam W. VERIFIED CUSTOMER
Joanne Martinez provided direct answers to my questions and concerns in a friendly manner. She has excellent interpersonal skills and instilled confidence that my car issues would be resolved.
5/22/2019
Baljinder K. VERIFIED CUSTOMER
Thanks you guys Helped me for oil change and for Very nice Staffs
5/22/2019
Kami F. VERIFIED CUSTOMER
Joanne went out of her way to help me with an unexpected problem with my car which was detected during my routine maintenance . She kept me informed of the status of my car, coordinated with Honda Care and the car rental company and essentially made a stressful time easier because of her care . I will always be asking for Joanne from now on when bringing my 2 cars in for service. She is definitely an asset to your company.
Kami F
5/22/2019
Victoria A. VERIFIED CUSTOMER
My rep was quiet and I had to fill out my own form to drop off my car after I sat and waited half an hour in it in the drop off area. Then after my 3:00 appointment, I had to call at 6:30 to see if it was done. It was done but I hadn't recieved a call to tell me it was done. When I called, and when I picked it up, the people at the front desk seemed almost insulted that I didn't know who my service rep was. The reason I didn't know was because I didn't get a name, and it wasn't the rep who I made my online appointment with. And when I picked it up, it wasn't washed even though I pay extra in my service package to get it washed when the oil is changed.