Andy not only provided the service I required, he also gave me tips and information to improve my knowledge of my civic and how to properly care for it.
7/8/2019
Jasmin V. VERIFIED CUSTOMER
NA
7/8/2019
David C. VERIFIED CUSTOMER
We still have one issue outstanding and are confident Andy will help us resolve after he contacts Honda technicians on Monday. Thank you!!
7/8/2019
Elizabeth H. VERIFIED CUSTOMER
When I called to set up the appointment, an estimate of time was not given to me. Eugene spoke down to me when I asked questions or stated facts. Also they lost my keys when my car was finished which took extra unnecessary time. Overall I had a horrible experience and won’t be back.
7/8/2019
Michael C. VERIFIED CUSTOMER
Another great job by Jonathan Vera, who goes above and beyond with his service!
7/8/2019
Aurora M. VERIFIED CUSTOMER
Joanne Martinez does not have any training with costumer service. She wants to discuss politics and has sarcasm when ask a question regarding the maintenance of a car... I spoke to the manager Oscar, but he seem like he made excuses for her and stated, “that Joanne can be straight forward “, but I told him I know the difference between sarcasm and being straight forward. Hope when I go back, I hope I don’t get her again.
7/8/2019
Fernando B. VERIFIED CUSTOMER
Hugo is by far the best service advisor I had since I came to Honda Buena Park to service my vehicles.
7/7/2019
Edward J. VERIFIED CUSTOMER
He was a helpful and straight forward advisor. He had a nice attitude and friendly. I would recommend him as an advisor to anyone.
7/7/2019
Margaret E. VERIFIED CUSTOMER
The representative that Handel my my service is prefict , helpfull and on time received my car
7/7/2019
Irein A. VERIFIED CUSTOMER
Eugene was very friendly, warm and aim to please his customer. Also very accommodating. Thank you!
7/7/2019
Tuan L. VERIFIED CUSTOMER
Hugo is very help. He went thru the list that I had service in the past and recommend what I need for thus service and in the future. Good job.
7/7/2019
Roberta C. VERIFIED CUSTOMER
Very accomodating and great service
7/7/2019
Danika O. VERIFIED CUSTOMER
Eugene was super helpful and explained everything thoroughly, I was very satisfied with his customer service
7/7/2019
Juan P. VERIFIED CUSTOMER
Very helpful and very happy with the service.
7/7/2019
Tasha F. VERIFIED CUSTOMER
Johnathan was very professional and courteous!
7/7/2019
Marilou P. VERIFIED CUSTOMER
Very helpful and informative and very pleasant
7/7/2019
Marissa M. VERIFIED CUSTOMER
Everything was great. Thank you
7/7/2019
MANUEL S. VERIFIED CUSTOMER
As always, an amazing experience.
7/7/2019
John R. VERIFIED CUSTOMER
The service of my car was done in a timely manner the only thing is that Honda did not offer to do a courtesy wash like they’ve done in the past that’s my only complaint
7/6/2019
Paul K. VERIFIED CUSTOMER
Once again Jonathan and your staff were great! I use to hate your service department but now I see a huge improvement in the quality of service.