My son lost his key and had to have a new key made. Hugo was very pleasant and friendly to deal with. He was very understanding of our situation and knew how important it was to have the key made. He explained everything thoroughly and was able to accommodate us on the same day. Thank you very much, Hugo!
7/14/2019
Ronald S. VERIFIED CUSTOMER
Thank you for excellent service I received today. It could not have gone more smoothly. From start to finish, Andy provided professional and courteous service. The kind of sevice that you hope to receive when you get your car serviced.
7/14/2019
Ivan C. VERIFIED CUSTOMER
Eugene was very helpful and pleasant to deal with. Would come back to him.
7/14/2019
Jonathon Y. VERIFIED CUSTOMER
Joanne was the most helpful Honda employee I’ve ever had the chance of meeting and receiving assistance from at any Honda dealership. She was prompt with service and answers. Most importantly, I did not have to guess about duration of the work and pick up time which allowed me to run my errands without worrying about having to rush back.
Thank you Joanne! You deserve the recognition!!!!
7/14/2019
Mary L. VERIFIED CUSTOMER
Good service
7/14/2019
Lilicia K. VERIFIED CUSTOMER
He was very informative and honest.
7/14/2019
WOOD C. VERIFIED CUSTOMER
Joann was exceptional
7/14/2019
Maria D. VERIFIED CUSTOMER
Thorough and very professional
7/14/2019
Vincent R. VERIFIED CUSTOMER
Eugene McCoy, Service Advisor, was very personable & professional in handling the service of my Honda Pilot.
7/14/2019
Kawai M. VERIFIED CUSTOMER
Joanne was awesome! Responsive, confident, & reassuring. Thanks Joanne :)
7/14/2019
Nancy R. VERIFIED CUSTOMER
Gabriel help me really good with the problem I has with my car and with prices I really trust him with my car really good services thnks Gabriel
7/14/2019
Scott P. VERIFIED CUSTOMER
Always great service at Buena Park Honda....
7/14/2019
Alicia S. VERIFIED CUSTOMER
Joanne made the process of getting our car serviced very easy. She was even able to update our info in the system.
The only downfall was when Gina called me to ask about trading in my civic. I would prefer to not receive solicitation calls when I drop off my car for service.
7/14/2019
Arnold A. VERIFIED CUSTOMER
Great service by service advisor Hugo Novoa'squality service. Thank you for your help.
7/14/2019
Jazmine G. VERIFIED CUSTOMER
very helpful and explained everything thoroughly!
7/14/2019
Yuan Y. VERIFIED CUSTOMER
Yes, it’s a quite good service experience with Hugo at this site.
7/13/2019
Bora J. VERIFIED CUSTOMER
so kind staffs and clean and fast service
7/13/2019
Latrice H. VERIFIED CUSTOMER
Great service!
7/13/2019
Armand C. VERIFIED CUSTOMER
very friendly
7/13/2019
Unruen W. VERIFIED CUSTOMER
I appreciate the fast friendly and courteous service I received.