I appreciate the quick and easy service. Mario was the first service advisor I’ve been helped from that made it a priority to get my car back that same day before I started work! I’ve been coming here for a few years and been helped w older service reps but this time was definitely more convenient and helpful. He went out of his way to help me when my appointment wasn’t initially with him.
2/22/2024
Roy L. VERIFIED CUSTOMER
Raul was very professional and made me feel good about the service of my truck.
2/22/2024
Lucas R. VERIFIED CUSTOMER
Amazing service. Thanks TIM for all your help and the KEN GRODY service team.
2/22/2024
Gregory R. VERIFIED CUSTOMER
Everyone was helpfull.
2/22/2024
Jonathan H. VERIFIED CUSTOMER
JC and the entire team are awesome. Thank you!
2/22/2024
Calvin P. VERIFIED CUSTOMER
Very attentive to my concerns and details about the repair of my vehicle.
2/22/2024
Patricia . VERIFIED CUSTOMER
Me Raul always does an excellent work. Came in for oil change without an appointment and he was able to get it done in one day. Really happy with his way of treating us like a family.
2/22/2024
Joseph F. VERIFIED CUSTOMER
Always an awesome gentlemen to work with. And accommodating w/o any issues! Much gratitude and respect to Raul in service and Ken Gordy Ford
2/22/2024
Jose G. VERIFIED CUSTOMER
Raul made my experience very well and professional.
2/22/2024
Cristina B. VERIFIED CUSTOMER
Took 4 hours for a simple oil change. My advisor Mario never called me to tell me my car was ready I had to call twice.
2/21/2024
Sushilkumar C. VERIFIED CUSTOMER
Mario was very knowledgeable and answered all of my questions.
2/21/2024
Lisa S. VERIFIED CUSTOMER
Mario is always professional and handles are needs on all vehicles ????????
2/21/2024
Sandra P. VERIFIED CUSTOMER
Great Service
2/21/2024
Gregory B. VERIFIED CUSTOMER
Nothing to do with the service. It would be nice if you guys could get the correct expiration date on my extended warranty and my maintenance warranty. Been trying to get it fixed for almost a year Damion Soto said it can’t be fixed. I purchased the car on Saturday 05/13/2023 not Wednesday 05/10/2023
Just my venting
Gregory R Barnett
2/21/2024
Mario D. VERIFIED CUSTOMER
Tim is always professional and great customer service
2/21/2024
Scsc (. VERIFIED CUSTOMER
Raul,
Provides the upmost best customer service prompt, and always keeps you informed on your vehicle. Which unfortunately is lacking and pretty much every industry these days Ken Grody is lucky to have him!
2/21/2024
Kevin G. VERIFIED CUSTOMER
Mario and the entire service team are amazing. They are friendly and really take care of you.
2/21/2024
Mark B. VERIFIED CUSTOMER
Vehicle Recall inspection was done quickly beating my expectations and was delivered to my house. Excellent service, thanks.
2/20/2024
Aaron J. VERIFIED CUSTOMER
Friendly and I could tell he cared for me as the customer look forward to coming back and seeing Mr Rodriguez.