I did bot receive help from Raul, I had Henry help me.
4/20/2020
Susan T. VERIFIED CUSTOMER
Henry in the service sept was amazing!!
They serviced my car in less than an hour
Thank you
So much
4/20/2020
Shelly M. VERIFIED CUSTOMER
As always, staff was very kind and helpful. My car was serviced during the COVID-19 pandemic and they took extra care to keep me, my car and themselves safe. Service was fast, efficient, and great.
4/20/2020
Annette M. VERIFIED CUSTOMER
Yes Thank you, however I am concerned that the battery will go out and I will have to be towed. Since the battery is under warranty, why couldn't it be changed already before the car stands me somewhere? Can it be something else like a whole different parts?
Thank you
Annette M
4/19/2020
Kathryn W. VERIFIED CUSTOMER
Very efficient and professional. She told me what was going to be done and followed through promptly.
4/19/2020
Richard C. VERIFIED CUSTOMER
Excellent service thank you and thank you Ishmael the service writer
4/19/2020
Yvonne C. VERIFIED CUSTOMER
Annette is the best service advisor. She was able to identify the problem and get our vehicle back to a safe haven. She provided me a nice rent a car and had my car fixed and detailed beautifully. Thank her for taking car of our family needs. Safety first!
4/19/2020
David P. VERIFIED CUSTOMER
Outstanding service
4/19/2020
Mark W. VERIFIED CUSTOMER
I have learned to trust and value the professionalism of each member of the team in the Service Department of Ken Grody Ford. I have a primary relationship with one of the service writers, but when he is unavailable each of the other team members always steps up with seamless assistance. Henry was no exception on this trip. He kept me informed and suggested some additional items that require my attention. Although those items will have to wait until my next visit, I am aware and know what I need to work on next. Keep it up!!!
4/18/2020
Michael R. VERIFIED CUSTOMER
Tim Prete has always been doing a great and well informed job. Either calling or texting (which texting) has been very helpful. Thank you Tim for doing a great job and being very professional. Mike Rogers ( lic plate RogFire )
4/18/2020
Daniel J. VERIFIED CUSTOMER
Very good, fast service.
4/18/2020
Bobby N. VERIFIED CUSTOMER
Annett was very professional and kind
4/18/2020
Fredric H. VERIFIED CUSTOMER
Great service as always!
4/18/2020
Thomas P. VERIFIED CUSTOMER
I really like working with Henry, he’s very professional and is very easy to talk to. I will keep going back to him as long as I still own a Ford. Thank you Henry!
4/18/2020
Karen T. VERIFIED CUSTOMER
I completely trust Raul’s expertise and guidance for the maintenance of my vehicle. He is the perfect balance of professionalism and personal service.
4/18/2020
Nick S. VERIFIED CUSTOMER
Pablo did a great job. Brought over the repair technician to help with an advanced technical problem with my older ford truck. Did a great job explaining and taking care of the diagnostic. Would definitely recommend for future!
4/18/2020
Linda L. VERIFIED CUSTOMER
Great and efficient service!
4/18/2020
Karen B. VERIFIED CUSTOMER
All went well service was great!
4/18/2020
David W. VERIFIED CUSTOMER
2 Thumbs up!
4/18/2020
Mayra B. VERIFIED CUSTOMER
Many thanks to Henry Garibay! He helped me from beginning to end. Very professional young man.