Start off with a good personality eager to please and work with you dress was proper for a Ford employee
4/24/2020
Jeff L. VERIFIED CUSTOMER
Always good service when I go there
4/24/2020
Pedro C. VERIFIED CUSTOMER
Love the overall customer service. Big smiles and friend employees. I will start coming to this location from now on
4/24/2020
Gary S. VERIFIED CUSTOMER
Miguel went out of his way to show me the problem I had was resolved.
4/24/2020
Judith M. VERIFIED CUSTOMER
Thank you for being there to assist myself and others during this stressful time. Stay safe and healthy. ????
4/23/2020
Bohdan S. VERIFIED CUSTOMER
Raul is very knowledgeable in the line of Ford Motor Vehicles and took great care of my oil change, recalls and other issues. I would highly recommend him to my friends and family members who own Ford cars and trucks.
4/23/2020
Tom M. VERIFIED CUSTOMER
Very pleased with the service provided to us by Ken Grody and my contact Pablo Yanez. Pablo was pleasant to deal with and kept us informed about the service being performed.
4/23/2020
Jim S. VERIFIED CUSTOMER
Great communication, got my service done quickly.
4/23/2020
Michael H. VERIFIED CUSTOMER
Annett was who I talked to when I made the appointment and she said ask for he when I arrived - I did and she walked up and I asked if she was Annett ( I put a face to the name) She got the info from the truck and got my paperwork done and the truck was finished in an hour and twenty with it washed - happy to see her wearing protective gear. Thanks great job
4/23/2020
Robert K. VERIFIED CUSTOMER
Great service
4/23/2020
Amy S. VERIFIED CUSTOMER
When I was on the phone with her discussing the problem, she thought it was covered under the warranty but took the time to confirm before we ended the conversation.
4/22/2020
Linda S. VERIFIED CUSTOMER
Excellent service Pablo. Thank you
4/22/2020
Jack F. VERIFIED CUSTOMER
Tim Prete is the man!! Ken Grody Ford definately has my business with the spectacular service Tim provided me! I have not been this happy with any dealership for a long while.
4/22/2020
Alyssa M. VERIFIED CUSTOMER
Raul is awesome & very efficient. Thankyou for everything!
4/22/2020
Cesar S. VERIFIED CUSTOMER
This was my first time and I’m very satisfied with the service Raul is a very professional guy and gentle person. Everything as they promised were done time and labor.
4/22/2020
Michael R. VERIFIED CUSTOMER
Excellent job...
4/22/2020
Paul H. VERIFIED CUSTOMER
You serviced the car, fix the recall issue about replaced rear brakes and had it ready on time.
Great.....
4/22/2020
Robert S. VERIFIED CUSTOMER
Always taken vehicle to Ken grody. Best customer service.
4/22/2020
Gregory G. VERIFIED CUSTOMER
Always satisfied with the professional quality of the service to my car. But this visit took 3 1/2 hours....
4/22/2020
John C. VERIFIED CUSTOMER
Tim is always so friendly and thorough. Great customer service from Tim!!!