Ishmeal was amazing with his customer service and kept me in in the loop throughout
3/3/2021
Lynne Or. VERIFIED CUSTOMER
Your service experts Raul and Ismauel were fantastic. Great service.
3/2/2021
Mark M. VERIFIED CUSTOMER
Mario was courteous, kind, and professional. He's now my service guy!
3/2/2021
Robert H. VERIFIED CUSTOMER
I was satisfied with the servicing of my car. However, it seems like the construction at Ken Grody Ford has been going on forever, but I hope that once completed the experience will be much more satisfying in the future. Finally, I personally thought that the loud and blaring music in the front lobby waiting area was very annoying. I would think that this could corrected immediately. Thank you.
3/2/2021
Vincent T. VERIFIED CUSTOMER
There’s a reason why everyone brings their vehicles to the dealer they know how to work on the car and they work very well and they use the special parts only that the dealer gets that’s why I do people come to the dealer it’s a few dollars more is well worth it I’ve always been this wayThanks
3/1/2021
Marilyn A. VERIFIED CUSTOMER
Tim Prete always explains exactly what maintenance or repairs are needed on my car. He makes sure that the work is completed as soon as possible. I have complete trust that my vehicle is always in good running condition when it is in Tim’s hands.
3/1/2021
Michael D. VERIFIED CUSTOMER
Great service! Truck runs beautifully. Your service associates are very helpful. Just a bit long of wait. Appointment for oil change and service check at 10am and didn’t get truck back till 250.
3/1/2021
Kathryn P. VERIFIED CUSTOMER
Friendly and professional. Thank you
3/1/2021
James M. VERIFIED CUSTOMER
None
3/1/2021
Terri S. VERIFIED CUSTOMER
Ismael was amazing. Personable and apologetic for the wait. While I appreciate the car wash it was the worst car wash ever.
3/1/2021
Rosa L. VERIFIED CUSTOMER
Very good service thank you
3/1/2021
Flor E. VERIFIED CUSTOMER
Raul us amazing, he whent beyond his job description to make sure I was pleased and satisfied. Thank you Raul
2/28/2021
Rhio G. VERIFIED CUSTOMER
Thank you and looking forward to seeing the survey. Raul is a great asset to the dealership!
2/28/2021
Lynda D. VERIFIED CUSTOMER
Raul is the best, our rep for over 10 years!
2/28/2021
Edmund T. VERIFIED CUSTOMER
Raul was able to fit me in to service my Ford focus at a very short notice. He went out of his way to help me get my serviced. I truly appreciate his outstanding commitment to customer satisfaction
2/28/2021
Thomas H. VERIFIED CUSTOMER
Reverse camera issue still is not fixed.
2/27/2021
Dirk G. VERIFIED CUSTOMER
Great service person. Looks out for me on a very temperamental vehicle
Thank you for a great job
2/27/2021
Charles R. VERIFIED CUSTOMER
Tim is always so nice. He knows me by name, so I feel very comfortable. I trust him with any of my vehicles.