Raul did everything he promised us and then some, job well done. I will ask for him every time we need service.
3/7/2021
Jessica M. VERIFIED CUSTOMER
Raul was professional and courteous while keeping me updated with status of my vehicle. It was a pleasure to be helped by him. He answered all of my inquires and went well above and beyond.
3/7/2021
Luis R. VERIFIED CUSTOMER
Annette was very professional and courteous. She explained what would be covered and what was not.
Thank you.
3/7/2021
Tadashi H. VERIFIED CUSTOMER
She did an excellent job.
3/7/2021
Robert C. VERIFIED CUSTOMER
Everything went good he let me know when my car was ready and what they did to it really informed me down to the T
3/7/2021
Jack F. VERIFIED CUSTOMER
Tim is the man!!!
3/6/2021
Kathy L. VERIFIED CUSTOMER
Have gone here for years. Annette is really nice and does her best to get my service done. It was extremely busy for them on Thursday so I didn’t get a call that my car was ready. I called 3 times just to find that out as it was getting late and I don’t drive after dark. This was not the norm. This was not any fault of the service department or Annette.
3/6/2021
Terri S. VERIFIED CUSTOMER
I’ve been coming to KG for about a year and Tim has been my go to person.
I find him to go the extra mile to help out. Being a senior, I’m always having to second guess myself if the person I’m dealing with is honest and can I trust him. The answer is always YES with Tim. You are lucky to have him!
3/6/2021
John L. VERIFIED CUSTOMER
Great personal service delivered by Tim. The KGF way!!
3/6/2021
Scott B. VERIFIED CUSTOMER
Miguel was a true professional . I will continue to use your service do to his professional attitude
3/6/2021
Richard S. VERIFIED CUSTOMER
Tim Prete is awesome, very thankful!????
3/6/2021
Michael N. VERIFIED CUSTOMER
Everything was handled exactly as it was explained. JC and his team did a wonderful job with our 2020 Escape SE Sport. Far exceeded our expectations!
3/6/2021
Brian M. VERIFIED CUSTOMER
Tim provided top notch customer service and got my car finished in a timely manner.
I will always recommend Ken Grody to all my Ford friends!
3/6/2021
Paul H. VERIFIED CUSTOMER
The best service
3/5/2021
Fatin A. VERIFIED CUSTOMER
Never take my truck to your service department ever again
3/5/2021
Lena . VERIFIED CUSTOMER
Good service
3/5/2021
Wendy B. VERIFIED CUSTOMER
Explorer is GORGEOUS!! THANK YOU SO MUCH!!! I am always confident when putting my children and grandchildren in the vehicle because I know Ken Grody Ford has seen to ALL of the safety issues necessary, and MORE!!
3/5/2021
Susan T. VERIFIED CUSTOMER
The Ken Gordy service team is absolutely fantastic!!
They are clean safe and efficient
Thank you so much
Susan
3/5/2021
Debbie M. VERIFIED CUSTOMER
She was great very helpful recommending tires for my car
3/5/2021
Elaine . VERIFIED CUSTOMER
Raul was a pleasure working with and delivered the car on time at a reasonable price. You are fortunate to have him at Ken Grody.