I was hoping that in addition to my oil change my other concern ( liquid sloshing sound) behind dashboard could be addressed in this one visit rather than returning for each individual concern. Toyota takes care of everything in ONE visit.
7/10/2021
Kurt M. VERIFIED CUSTOMER
Tim is very good at customer service.
7/10/2021
Inc N. VERIFIED CUSTOMER
Thank you
7/10/2021
Bill B. VERIFIED CUSTOMER
He was easy and effective.
7/10/2021
Cynthia F. VERIFIED CUSTOMER
Raul did a great job of getting my car done in time.
7/9/2021
Laurie G. VERIFIED CUSTOMER
We have been going to Grody for years their customer service is excellent.
7/9/2021
Rigoberto A. VERIFIED CUSTOMER
Mario was awesome! He was extremely courteous and helpful from the start. He took very good care of me from the start to the end. I went in for a key fob replacement.
7/9/2021
Ruby R. VERIFIED CUSTOMER
Been seeing Raul for many years and satisfied every time I get my cars serviced.
7/9/2021
Brian H. VERIFIED CUSTOMER
Ishmael has always been my service advisor since I’ve been going to KEN Grody and he’s always treated me great And is very professional when he conducts business.
7/9/2021
Sherry C. VERIFIED CUSTOMER
Very good service.
7/9/2021
Mark H. VERIFIED CUSTOMER
Friendly, prompt service
7/9/2021
David K. VERIFIED CUSTOMER
As always, your service Dept. Is top notch! Great people. Keep up the good work
7/8/2021
Kathy H. VERIFIED CUSTOMER
Ismael always goes above and beyond to make sure that the customer gets excellent service!!!!
7/8/2021
Charles S. VERIFIED CUSTOMER
Miguel did a great job for me he was very informative and let me know everything about my vehicle thank you Miguel for your professionalism.
7/8/2021
Scott R. VERIFIED CUSTOMER
John Carlos Barajas provided excellent customer service and support! Thank you!
7/8/2021
David F. VERIFIED CUSTOMER
She was prompt & courteous.
7/8/2021
Moon L. VERIFIED CUSTOMER
Miguel was extremely professional and kind, highly recommend
7/8/2021
Manuel F. VERIFIED CUSTOMER
As usual, Mr. Rodriguez was excellent on getting in his service and getting my Explorer done in a timely manner.
7/8/2021
Darius R. VERIFIED CUSTOMER
Last visit I had an issue regarding my maintenance plan on my vehicle. Raul this visit went out of his way to fix my issue which I was told was solved and no longer an issue last visit. So much appreciated. Thanks
7/8/2021
Cayetano C. VERIFIED CUSTOMER
He was very very nice Gentleman and he gave me the excellent service to me I give it to him five stars Excellent services