Annette explains thoroughly what needef to be fixed aside from the change oil that I needed
6/7/2023
Delvin L. VERIFIED CUSTOMER
Outstanding good service
6/6/2023
Joseph A. VERIFIED CUSTOMER
Great service,very nice & knowledgeable staff.
6/5/2023
Gregory L. VERIFIED CUSTOMER
Always outstanding and efficient work.
6/5/2023
Juan A. VERIFIED CUSTOMER
The help and follow up from Annette was great.
6/4/2023
Stephanie A. VERIFIED CUSTOMER
Always excellent service with JC.
6/4/2023
Christopher T. VERIFIED CUSTOMER
Annette was fantastic! I needed tires replaced on my Mach-E and Annette was able to order and have them delivered the very next day. I was able to schedule getting my tires replaced and my car serviced at the same time. Annette provided excellent customer service!
6/4/2023
Joe C. VERIFIED CUSTOMER
Annette was fantastic, worked with me, answered every question I had. She was polite, and patient and ensured I had great and quick service.
6/3/2023
Katherine B. VERIFIED CUSTOMER
Understands the problem, checks everything and provides a solution. Raul and his team are awesome!!!!!
6/3/2023
Douglas M. VERIFIED CUSTOMER
I appreciate the honesty and service I received from anette , she was upfront about the time it would take to repair my car . Great job Annette thank you…
6/3/2023
Ronald K. VERIFIED CUSTOMER
Excellent service. Raul keeps me updated on my car’s status and explains everything throughly. He is an asset to Grody Ford
6/3/2023
Theresa O. VERIFIED CUSTOMER
Very good and quick to help
6/3/2023
Jake G. VERIFIED CUSTOMER
After a bad experience from a prior visit, Diana and the team at Ken Grody ensured that my vehicle was safe to pull my trailer, fixed my center console, and provided a full detail of the vehicle. Communication was fantastic with Diane. The team apologized for their mistreatment, and I can finally see why this dealer is ranked so highly in Orange County. I will definitely be back for service at this place assuming the team maintains such a high standard.
6/3/2023
Cathy M. VERIFIED CUSTOMER
Marco was great...professional & courteous, but I came in with a nail in my tire. It is now KGFord policy not to patch tires. This was a disappointment. And I left the dealership no t really receiving the service I needed.
6/2/2023
Larry H. VERIFIED CUSTOMER
Best guy in town! Go Mario!
6/2/2023
Lionel Y. VERIFIED CUSTOMER
Great customer service
6/2/2023
Linda K. VERIFIED CUSTOMER
Annette was VERY nice and explained everything perfectly. I will ask for her again!
6/2/2023
Jerry H. VERIFIED CUSTOMER
Excellent service ???? ???? ???? ???? ????.
6/2/2023
Alexander G. VERIFIED CUSTOMER
Mario Santana was friendly and helpful. Definitely appreciate all the staff at Ken Gordy ford.
6/2/2023
Henry G. VERIFIED CUSTOMER
Annette, was nice, friendly and quick help out. Called to update me on the status of my van. Cannot ask for more.