Tim is awesome!! I wouldn’t go anywhere else to have the service done on my raptor. Thanks everyone for making me feel like family!
6/17/2023
Mark R. VERIFIED CUSTOMER
Raul was very helpful, friendly and professional. He kept me updated on the process and approximately how long it takes for the car to be done. He made sure that there is a rental car available and when my car is done it was also clean.
6/17/2023
Dom G. VERIFIED CUSTOMER
Annette is an excellent service provider
6/17/2023
Belinda D. VERIFIED CUSTOMER
Christopher Lee was great!
6/16/2023
Chris H. VERIFIED CUSTOMER
Tim Prete has been wonderful taking care of me from 2018 to today, I only bring my trucks to Ken Grody for my service. Thanks Chris H
6/16/2023
Garabed C. VERIFIED CUSTOMER
I was very satisfied with raul thank you for the professionalism getting that car done promptly
6/16/2023
Jacqueline S. VERIFIED CUSTOMER
I'm a long time for customer. I have referred many others. But my 2018 escape has been disappointed. My SERVICE REP CHRIS HAS BEEN VERY PEOPLE FR AND VERY RESPECTFUL. HE HAS MADE THINGS A BIT BETTER.
6/15/2023
John B. VERIFIED CUSTOMER
I have been part of the Grody family for a few years my trucks service has always been with Raul always been the utmost professional you have a great person working for you
6/15/2023
David B. VERIFIED CUSTOMER
Always professional and informative
6/15/2023
John B. VERIFIED CUSTOMER
Tim was a great commentator. Definitely went above and beyond. I came early and picked my vehicle up late…Tim was there.
6/15/2023
Balance Industrial. VERIFIED CUSTOMER
JC is a great guy and very helpful for our needs
6/15/2023
Diana R. VERIFIED CUSTOMER
Annette was great today ! She provided excellent service and was attentive with all my questions and concerns . I appreciated her help at today’s service.
6/15/2023
Colleen M. VERIFIED CUSTOMER
Annette Gironta is always pleasant, efficient, and honest. She keeps us apprised of what is happening and when we can come pick up our vehicle. She is a diligent representative of the quality of Ford. I believe Henry himself would’ve approved of her!
6/15/2023
Helyn C. VERIFIED CUSTOMER
I truly appreciate how kindly I was treated by Tim, the porter and the mechanic. All three listened to my concerns and made me feel valued.
6/15/2023
Greg R. VERIFIED CUSTOMER
Everyone was professional
6/15/2023
Omar N. VERIFIED CUSTOMER
Annette did an amazing job!!
6/15/2023
Chris C. VERIFIED CUSTOMER
You all are great!
Thanks
6/15/2023
Larry D. VERIFIED CUSTOMER
Raul was great. 10 out of 10!! Help get my wife the ride home she needed and my truck was ready for me to pick up when I arrived, did not have to wait for someone to bring it to the service lane. Truck was washed. Thank you very much!! 5 STARS ??
6/14/2023
Jason W. VERIFIED CUSTOMER
Annett was great from the start. She answered the phone which is more than I usually get from Ford service. She gave me a competitive quote and stuck to it. Made it convenient for me to come in and get back out. I trust her and her team with my vehicle and will contact her next time I need service.