I must say I was a little skeptical after my original service advisor left, Chris Lee as we had pending issues. But, Tim stepped in and took the bull by the horns and took care of everything. Thanks for your professionalism Tim, I really appreciate it. Thanks.
8/14/2023
Jaslenn A. VERIFIED CUSTOMER
Nice ????
8/14/2023
Brian B. VERIFIED CUSTOMER
Tim was incredibly helpful, and got the work done as quickly as possible.
8/13/2023
Juan P. VERIFIED CUSTOMER
Annette is very friendly and helpful and above all, very attentive to customers. I am happy to bring my vehicle here, thanks.
8/13/2023
Robert B. VERIFIED CUSTOMER
Raul cares about the customer
8/13/2023
Alex A. VERIFIED CUSTOMER
Thank you Annette for making visit so smooth. From the time I brought my car in, to the new awesome text feature to give me status updates, to picking up my car, Annette made sure I was informed at all time. I will definitely be asking for her (if that is allowed) next time I come (hopefully not too soon). Thanks again Annette!
8/12/2023
Connie C. VERIFIED CUSTOMER
Tim was very fast in finishing my car. He is very good at his job and we enjoy working with him. He always kept us up to date on the work.
8/12/2023
Robert F. VERIFIED CUSTOMER
Tim is the best! 10/10. 5 Stars.
8/12/2023
Edward A. VERIFIED CUSTOMER
Being that this was my first vehicle but at a dealership pros and cons were there personality everybody has a job but your service section seems to be well Pleasant and informed and I like that so from a party delivery to a kind of sales I rate your staff very high ask for the sales managers they too are deserving of prices along with the rest of your staff thank you
8/11/2023
Rebecca Y. VERIFIED CUSTOMER
Best Service I've ever had he went over and beyond. Couldn't be more pleased.
8/11/2023
Madhosingh M. VERIFIED CUSTOMER
Tim thanks good job ????
8/11/2023
Linda S. VERIFIED CUSTOMER
Excellent service, Tim is always so helpful, professional, knowledgeable and friendly. He is the main reason we continue to go to Ken Grody Ford.
8/10/2023
Ted P. VERIFIED CUSTOMER
Tim Prete was great again. A true professional
8/10/2023
Jim S. VERIFIED CUSTOMER
Finished right on time Tim is the best
8/10/2023
Jayme L. VERIFIED CUSTOMER
Raul is always a pleasure to work with and very attentive.
8/10/2023
Steve G. VERIFIED CUSTOMER
RAUL is always very helpful! We always come back because of him! Thank you Raul!
8/10/2023
S&I Equipment. VERIFIED CUSTOMER
Annette is amazing!
8/10/2023
1St Solution. VERIFIED CUSTOMER
Annette is very friendly and has great customer service. She makes it very easy for me to go back to the service department. Would definitely recommend her to family and friends. Thank you!