Sean is a great person to work with in my VW service
5/22/2019
Alyce D. VERIFIED CUSTOMER
When we make an appointment it gets done thanks Jack
5/21/2019
Andrea R. VERIFIED CUSTOMER
Jack is a valuable employee, he went above & beyond to make sure I was taken care of. I used another dealership in the past & had less than adequate experiences in service. Jack is the main reason I would recommend your VW dealership over any other. SIMPLY put, he’s awesome!
5/19/2019
Maria O. VERIFIED CUSTOMER
Craig did a great job!
5/18/2019
Ronda S. VERIFIED CUSTOMER
Thank you for your service after looking at car exterior and interior I am happy with services thank I will refer to others
5/18/2019
Rebecca P. VERIFIED CUSTOMER
Super helpful and accommodating!
5/18/2019
Gary S. VERIFIED CUSTOMER
Bought the car on May 4 had to have it repaired almost immediately.
A dealership that was truly interested in my future business would have covered the repair. I'm sure someone in service noticed the intermittent issue with the driver's door.
I accepted the offer of splitting the cost. I realized City wasn't obligated to cover ant part of the repair. However, when I replace my wife's car this summer that may come to mind. There are lots of dealers in Southern California.
5/18/2019
Kali K. VERIFIED CUSTOMER
Great customer service! Answered all my questions! I’ll definitely be back!
5/17/2019
Victor B. VERIFIED CUSTOMER
There were some areas that were not clean, but Jack Daniels came out and cleaned them. He is an AWESOME SERVICE TECH!!! The cleaner left was on our windows, and didn't clean some areas inside the car, (in between seats and console, back of middle console in between front seats and sides) but Jack cleaned and sanitized after the cleaner. I'll be back again. I'll just ask if they will be busy or short cleaning staff before I dropoff my car the night before. My appt was at 715am but I was told it would be ready by 5 because there was a shortage of cleaning staff.
5/17/2019
Dennis K. VERIFIED CUSTOMER
Very good service, thank you very much!
5/17/2019
Sergio C. VERIFIED CUSTOMER
Just like in the past, a very courteous welcome, very informed about my car's needs and seamless process. Very comfortable wait area were I was able to connect and stay productive. All stars.
5/16/2019
Bruce J. VERIFIED CUSTOMER
City Volkswagen and Jack Daniels are stellar! Extremely courteous, professional, and informative...another 5 star experience!
5/16/2019
Mary C. VERIFIED CUSTOMER
Excellent service.
5/16/2019
Sylvia C. VERIFIED CUSTOMER
Jack Daniels
Was professional and very informative &
Commutative about our vehicle.
5/16/2019
Dalila L. VERIFIED CUSTOMER
Always very professional goes out of his way for customer and handles all matters accurately.Love the way he takes care of the issues with my vehicle. I give him five stars ???? Thank You Sean????????
5/15/2019
Anais A. VERIFIED CUSTOMER
Excellent! Great clean job and wonderful communication throughout the day from Jack Daniels. I'll be Yelping top rated. Already rated top on Groupon. Thanks!
5/15/2019
Brittany H. VERIFIED CUSTOMER
Thank you!
Everything was great and easy.
My car feels great and I am always satisfied when I go to this dealership!
5/13/2019
Resul Y. VERIFIED CUSTOMER
Thank you very much for your kind interest. All service person were very gentle and helpful. It was solved the my car's problem within very short time.