Shean is an outstanding employee and I appreciate how he took the time to clearly explain the service today and what is needed in the future
6/6/2019
Michelle M. VERIFIED CUSTOMER
Sean is excellent to do business with. His honesty and explanations of how my car works is above and beyond. I switched from Kearny Mesa to this dealership because of your superior customer service.
6/6/2019
Austin M. VERIFIED CUSTOMER
Service was great but I noticed there is a scratch on my car that wasn’t there before
6/5/2019
Karoly P. VERIFIED CUSTOMER
Don, always has taken very good care of us. I have been a loyal client for many years & Don is one of the reasons why.
6/5/2019
Howard O. VERIFIED CUSTOMER
Very professional and easy to work with.
6/5/2019
Kevin C. VERIFIED CUSTOMER
You guys are truly the bomb. From my buying experience to the service today, you guys are great!
6/5/2019
Lindsey L. VERIFIED CUSTOMER
Jack always takes good care of me and my car.
6/4/2019
Sharareh B. VERIFIED CUSTOMER
My service advisor Jack Daniel's was great!
He was very professional, and addressed my concerns properly and was very thorough with the services that were provided for my vehicle. Thank you!
6/4/2019
Summer K. VERIFIED CUSTOMER
Thank you Jack is great!
6/4/2019
Chloe C. VERIFIED CUSTOMER
Highly recommended!
6/3/2019
Paradorn T. VERIFIED CUSTOMER
As always, Jack Daniels is a consummate professional who consistently provides friendly and excellent customer service. Thank you.
6/2/2019
Amanda . VERIFIED CUSTOMER
The whole experience was great, simple. Jack was great. I will return again.
6/2/2019
John M. VERIFIED CUSTOMER
I remember dealing with Craig at another dealership fir my auto services. When that dealership closed down in El Csjon I went to other VW dealerships but found the customer service terrible. I was thrilled when I went to City VW and discovered Craig now works there. He has always delivers great customer service and is the reason I keep coming back to City VW for my services.
6/2/2019
Stacey K. VERIFIED CUSTOMER
Truly have always appreciated the simplicity and genuine personality of your service members and dealership... thank you and keep up the stellar service, Stacey
6/1/2019
James P. VERIFIED CUSTOMER
Quick, responsive and friendly. Problem resolved.
6/1/2019
Jason W. VERIFIED CUSTOMER
My wife and I have been our Jetta serviced with Jack at City VW since 2011 and have NEVER had a bad experience. Jack is always spot on with estimates and time frames. As someone who has managed the flight and maintenance schedule of one of the busiest Air Sea Rescue units on the West Coast, punctuality, honesty, and respect for other people’s time is paramount for any maintainer and Jack has consistently displayed these in the 8 years my wife and I have been getting our car serviced there. If I were you VW, I’d give that man a raise cause his work speaks for itself. Thanks for al the hard work Jack, see you next time the wrench light dings!!
6/1/2019
Angela D. VERIFIED CUSTOMER
Thank you for great service
6/1/2019
Arthur N. VERIFIED CUSTOMER
Craig did an excellent job of keeping me update as to the status of my vehicle. He even called me on his day off.
5/31/2019
Vusumuzi S. VERIFIED CUSTOMER
Sean has impeccable customer service. It makes a big difference.