I dropped off my company truck Tuesday the 22nd. There was a recall on a part, but since the truck was going to be at the dealer, I had a check engine light that needed fixing for a smog and had the oil change as well. Carlos told me it should only take a few days. I said I didn’t need the truck till the weekend. He text me on the weekend said the truck was complete. I got dropped off on Monday the 28th my truck wasn’t complete. It was a waste of my time and money. I reached out to him today the 29th. I still haven’t heard anything from him. Thanks, Aaron.
7/30/2025
Robert M. VERIFIED CUSTOMER
I was glad the car was taken care of quickly and effectively.
7/30/2025
Georgina D. VERIFIED CUSTOMER
Great service
7/29/2025
Dan P. VERIFIED CUSTOMER
The service was quick and Carlos was communicative. Overall good experience. I would expect nothing less.
7/29/2025
Maria H. VERIFIED CUSTOMER
Carlos es un muy buen agente para ayudar a los clientes felicidades por tener personas como él y el servicio siempre es muy bueno con villa ford
7/29/2025
Robert D. VERIFIED CUSTOMER
Carlos is an amazing person, he always remembers me and ensures I'm taken care of!
Thanks
7/28/2025
Tom M. VERIFIED CUSTOMER
Carlos, your service rep was amazing as always!!
7/28/2025
Carlos A. VERIFIED CUSTOMER
Rick was awesome following up Via text and call. Thanks
7/27/2025
Andrea B. VERIFIED CUSTOMER
Richard Justus deserves great praise. His attentive service was very much appreciated. Thank you!!!
7/27/2025
Abraham B. VERIFIED CUSTOMER
Amazing service. Great communication and everything was handled perfectly. Car delivered to house after the service is incredibly convenient too! Awesome job.
7/27/2025
Michele B. VERIFIED CUSTOMER
Very professional, courteous and accommodating service. Thank you
7/27/2025
Duncan Auto. VERIFIED CUSTOMER
Rick did a tremendous job explaining every detail and aspect of the repair. Fantastic communication.
7/27/2025
Robert B. VERIFIED CUSTOMER
Joel took excellent care of me and the cars service. We discussed everything up front and he delivered on time with no extra costs. No surprises!
7/27/2025
Tyler C. VERIFIED CUSTOMER
Great service and customer service
7/27/2025
Clemente M. VERIFIED CUSTOMER
Good service
7/26/2025
M K. VERIFIED CUSTOMER
Fantastic thanks
7/26/2025
Lori F. VERIFIED CUSTOMER
Glen is a professional, helpful, service technician that made our visit a “10”. He accommodated with a ride-share home and had our vehicle delivered to our door. Also Andra needs to be recognized too. She is a professional and is an asset to your fleet employees. Thank you all.
7/26/2025
Mike R. VERIFIED CUSTOMER
Thanks to Carlos Ibarra and the mechanic or tech that took care of me today.
7/26/2025
Tristen C. VERIFIED CUSTOMER
Joel is the best, has been taking good care of me for 12 years