Dustin Simon was very helpful and professional. I am definitely pleased and satisfied with the service he provided. THANKS Dustin.
11/4/2018
Joe G. VERIFIED CUSTOMER
Excellent service!
11/4/2018
Matthew C. VERIFIED CUSTOMER
Matt has been a long time service employee there and has always helped me out. I am always appreciative of his professionalism.
11/4/2018
Judy P. VERIFIED CUSTOMER
Very knowledgeable, professional, and,easy to talk with, helpful,great job
11/4/2018
Craig M. VERIFIED CUSTOMER
Ned Shortsleeves needs a raise, very helpful.
11/3/2018
Jacob A. VERIFIED CUSTOMER
Sheldon Lavern displayed excellent communication with me on information concerning my vehicle. He also was truthful and up front about any out of pocket expenses if there where any or if the the warranty covered my vehicles issues. He made my experience very easy with comfort and peace of mind.
11/3/2018
Daniel H. VERIFIED CUSTOMER
Sheldon took good care of me!!
11/3/2018
Gregory G. VERIFIED CUSTOMER
Glen went out of his for me I can’t thank him enough
11/3/2018
Tony F. VERIFIED CUSTOMER
Dustin never return my phone calls or keep me update he suppose to be email the paper work what they did with my car it's over a week I have not received anything he's making villa ford look bad without customers will not be work he need to understand that customers are the life blood of the business without customers no business shame of him.
11/2/2018
Baron P. VERIFIED CUSTOMER
Everything went very well. Great place!
11/2/2018
Terry M. VERIFIED CUSTOMER
My service agent was superb
11/2/2018
Link E. VERIFIED CUSTOMER
Matt was great to work with. He took care of all my questions and service needs and got the job done quickly. He did a great job communicating with me via text and email. I will definitely ask for him every time I bring my car in.
11/2/2018
Susan S. VERIFIED CUSTOMER
The best, polite, fast, friendly
11/1/2018
Troy R. VERIFIED CUSTOMER
I was quoted a couple of hundred dollars to fix my door lock then got a call saying they couldn't find the problem and it would cost me several hundred more to find it. I said forget it but was still charged the estimate without fixing anything. You will NEVER see my business again.
11/1/2018
Dwynn S. VERIFIED CUSTOMER
Fast and efficient.
10/31/2018
James L. VERIFIED CUSTOMER
My truck maintenance including a wash was completed quickly (an hour earlier than originally estimated). My service adviser reviewed the results of the safety check with me plus recommended future maintenance suggestions. I am very pleased with my visit to Villa Ford and my service advisor!k
10/31/2018
Laura S. VERIFIED CUSTOMER
Everyone there is helpful and nice. I switched from Ford Placentia to orange because the service at orange Ford is professional and work for their customers .
Thank you for all your help
10/31/2018
Bruce B. VERIFIED CUSTOMER
You didn’t fix the problems. The no start issue is we’ll know with this car and Matt wouldn’t even address it. If it is the TCM modual then let’s change it or fix it. Door panel didn’t get put back correctly and it’s still not right. If your trying to hide the issues with this car good luck. It’s all over the internet.
10/31/2018
Thomas O. VERIFIED CUSTOMER
Robert was nice to deal with; however, it was frustrating that we had an appointment to bring our car in on Saturday morning at 9:00am for an oil change and a minor interior cosmetic fix and then there wasn’t enough time on Saturday for service to get to our car. We left the car overnight and were told it would be completed Monday morning. Having not heard anything by noon Monday, we called and were told they still had not yet started the fix. The service folks didn’t have time to complete our car until 4:15pm (just prior to close) on Monday. It’s not easy juggling 3 kids, school, work, sports, etc.. with 1 car, this is why we made an appointment. True priority should be given to those with appointments. We were frustrated.