Being totally satisfied is the norm with dealing with Joel and the Service Department.
9/17/2025
Denna J. VERIFIED CUSTOMER
Joel was absolutely wonderful. He’s was very welcoming and he’s what I call a “personal person”. He doesn’t just talk about things that are going on with your car but just kinda wanna know how your day is going for example he asked me about my lunch. How was that place and did I enjoy it? He was just a really cool guy.
9/16/2025
Anthony A. VERIFIED CUSTOMER
Richard did everything he could to get my problem resolved. Thank you Rich
9/16/2025
Avelino A. VERIFIED CUSTOMER
Service was great but recall service not done due to faulty computer. My car is rescheduled for Friday 730am Pls have Domingo attend to me then. Thanks.
9/16/2025
Jose H. VERIFIED CUSTOMER
Good
9/16/2025
Judy C. VERIFIED CUSTOMER
Domingo was very professional and courteous. He kept me informed. His customer service was excellent. Thank you Domingo.
9/15/2025
David B. VERIFIED CUSTOMER
Rick was absolutely fantastic.
9/14/2025
Reebal A. VERIFIED CUSTOMER
Super friendly guy felt very comfortable working with him and confident he knew what was best for my car
9/14/2025
Jose G. VERIFIED CUSTOMER
Good service
9/14/2025
Greg S. VERIFIED CUSTOMER
Great service
9/14/2025
Kristopher M. VERIFIED CUSTOMER
Domingo is awesome and communicated daily with me.
9/14/2025
Timothy S. VERIFIED CUSTOMER
Richard was great. Will be glad to work with him again. But my vehicle was returned with drive settings changed, including 1-pedal driving. I almost crashed into another car!
9/14/2025
Peter E. VERIFIED CUSTOMER
Great service. Everyone was nice and helpful.
9/14/2025
Leticia F. VERIFIED CUSTOMER
Yes thank you for your helpful service .
9/13/2025
Linda M. VERIFIED CUSTOMER
My car was taken care of by my service rep. He was always available. Very nice and friendly service.
9/13/2025
Jason H. VERIFIED CUSTOMER
Glen was great.
9/13/2025
Ethan A. VERIFIED CUSTOMER
Richard was very helpful
9/13/2025
Edgar C. VERIFIED CUSTOMER
Mr Domingo Naranjo he make exelent job thank u Mr Domingo for helpme
9/13/2025
Linda J. VERIFIED CUSTOMER
Thank you for your service , expertise, kindness, and support to me and my vehicle : Joel has been the best service person anyone would ever want to deal with especially seniors : Joel has taken the time to do a great satisfaction for his customers over the 20 plus year l’ve been going to The Ford dealer of orange:”Thank you so much from a very satisfied customer: LindaJaeckels 9-12-2025????????????ToVilla Ford Of Orange!!
9/13/2025
Michael/Lisa R. VERIFIED CUSTOMER
Carlos was great about having my car evaluated for both recalls as well as the oil change. My vehicle was actually ready much quicker than I thought it would be.
As always, we appreciate knowing that Carlos will promptly follow up with us and make us aware of any issues/concerns. Carlos always goes the extra mile to make sure all of our concerns are addressed.