Sheldon did a fabulous job, and the vehicle performance is similar to when it was new. Thank you!
4/11/2021
Nigel J. VERIFIED CUSTOMER
The issue was the passenger door catching in the fender. Joel took ownership of the issue, arranged a loaner and kept us updated on progress. Excellent.
4/11/2021
Dena L. VERIFIED CUSTOMER
Thank you Dustin for all your help. Wasn’t crazy about the cost but I know my baby is safe now driving across the country. Much appreciated!
4/11/2021
Scott M. VERIFIED CUSTOMER
Very quick check in. I was very happy with the prompt service.
4/10/2021
Fangfang T. VERIFIED CUSTOMER
Thank you
4/10/2021
Gilardo M. VERIFIED CUSTOMER
Hi my name is Hector Márquez owner of this Vehicle I send my Dad to get the basic oil change and he got charge for something the he didn’t authorize they replaced air filter and some other things that he didn’t ask for and on top of the he got charged for the oil when I have the basic maintenance plan can someone explain that to me. I need to talk to someone please to get some answers. My phone # ****-****-xxxx.
Thank you.
4/10/2021
Robert M. VERIFIED CUSTOMER
Staff was very welcoming and kept me informed of my vehicles progress. Waiting area is very comfortable.
4/10/2021
Clarizahhhhh S. VERIFIED CUSTOMER
Best customer service in town. I will continue taking my car there as long as Carlos is there
4/10/2021
Guy P. VERIFIED CUSTOMER
Glen was outstanding kept me informed on the progress of the repairs on my vehicle.Very happy with the overall experience
4/9/2021
Lisa T. VERIFIED CUSTOMER
Carlos Ibarra continues to consistently goes over and beyond Customer Service. He is respectful, kind,straightforward, very knowledgeable about automobiles and the industry, but most of all he is easy to talk to and clear whether it's good or bad news about my car. Thank you Carlos for taking care of my car and your happy customer!
4/9/2021
James P. VERIFIED CUSTOMER
Jane is a true asset to villa Ford
4/9/2021
Theresa J. VERIFIED CUSTOMER
Glen gave me courteous, fast, professional service. I was in Newport Beach when a warning light come on & realized I was do for maintenance. I called, spoke to Glen, he told me to bring it in. When I got there he was at my vehicle before I could get out. He offered a car wash I told him no thank you I wanted to head home to Chino before traffic. My warning was cleared & maintenance completed all within an hour. I purchased & maintain my vehicle at Villa Ford for the quality of service & employees on staff. God Bless you Glen & all that you do! TD Johnson
4/9/2021
Nancy D. VERIFIED CUSTOMER
No comments
4/9/2021
Matthew M. VERIFIED CUSTOMER
Great customer service, listening to my every need. Thank you Glen
4/9/2021
Maria B. VERIFIED CUSTOMER
Amazing customer service
Edgar B.
Domingo N.
4/9/2021
Chieh-An Y. VERIFIED CUSTOMER
The filer should be inspected during the maintainence last month but in fact you didn’t. And have me come again
4/9/2021
James B. VERIFIED CUSTOMER
Carlos was awesome!
4/8/2021
Jose G. VERIFIED CUSTOMER
Glen is a seasoned tech. He knows his stuff
4/8/2021
Bill J. VERIFIED CUSTOMER
Ongoing problem with what seems like a door switch problem. Electronics department too backed up to schedule it.
4/8/2021
Edward S. VERIFIED CUSTOMER
Because I needed my truck by a certain time, he gave me a heads up call, that my
Truck was almost ready.