Sheldon was very professional and helped explain the required services.
4/15/2021
Phyllis N. VERIFIED CUSTOMER
Glen was extremely helpful today. I had a walking cast on my left foot and I appreciate
him taking care of everything. He is outstanding .
4/15/2021
Derek G. VERIFIED CUSTOMER
Jane is absolutely awesome.
However, That is the third time I have had my vehicle in for routine service, and need to have a window motor repair done under warranty. I left it for 4 days this time, with no loaner, and it didn't even get diagnosed. I will be going elsewhere from now on.
4/15/2021
David M. VERIFIED CUSTOMER
Sheldon is amazing even though he tries up selling me it’s always worth it knowing my car is always going to be taken care of he takes care of all my needs on all my forwards you need to hire more of him. Is simply amazing he needs a raise
4/15/2021
Joseph H. VERIFIED CUSTOMER
Glen was outstanding in his service. Thank you.
4/15/2021
Patricia S. VERIFIED CUSTOMER
Glen was friendly and helpful. He kept me informed of your progress throughout the recall repairs and regular servicing. You are blessed to have an employee like him.
4/15/2021
Norman R. VERIFIED CUSTOMER
Edgar is great
4/15/2021
Sheryl G. VERIFIED CUSTOMER
Kept me well informed
4/15/2021
John G. VERIFIED CUSTOMER
I enjoyed my experience with Sheldon today. He keep me informed as to the work and time needed to complete servicing my vehicle.
4/15/2021
Kenneth S. VERIFIED CUSTOMER
Great service. Thank you.
4/14/2021
Michelle M. VERIFIED CUSTOMER
He was very professional and prompt.
4/13/2021
Walter P. VERIFIED CUSTOMER
Always done right
4/13/2021
Cynthia C. VERIFIED CUSTOMER
She is amazing. Best service advisor I have had in all the years I have been taking my vehicles in for service
4/12/2021
Kylee W. VERIFIED CUSTOMER
Sheldon was amazing. Gave constant updates on my vehicle and surprised me by completing all the recalls and required service.
4/12/2021
Lisa B. VERIFIED CUSTOMER
Everything was great except that I had to get forceful in order to get a rental car which I was entitled to and had already paid fir with my extended service plan.
4/12/2021
Romy C. VERIFIED CUSTOMER
Sheldon making the process of getting my car serviced very easy.
4/12/2021
Jeffrey K. VERIFIED CUSTOMER
In today's world where it feels like you are just a number to most businesses.... Janey's personal connection makes me feel like I am part of the Ford family.
4/11/2021
Jeffrey K. VERIFIED CUSTOMER
Janey would be the reason I would buy another truck from Villa Ford as she goes above and beyond and is just a genuinely kind person.
4/11/2021
William S. VERIFIED CUSTOMER
Victor did great. My main complaint was that the technician could not find a leak in my tire. They assumed that it was just low because all of my tires was 4 to 5 psi low. They ignored the fact that I had to put air in the tire 2 times over the past month.
That was all a moot point anyway because they would not be able to patch a michelin pilot sport tire. That is okay and I would have bought 2 new tires. But no one went over the paper work with me and I figured it out after i got home.
So I decided to give you all one final chance and I called to ask questions about it. I asked if I could order 2 new tires (I knew that they would probably not be in stock) and they transfered me to the parts department. It went to voicemail and that is when I gave up.