I was treated very politely, the team of villa ford are very nice
10/28/2023
Far West. VERIFIED CUSTOMER
Very professional service from Carlos Ibarra
10/28/2023
Rosa L. VERIFIED CUSTOMER
Great performance from Domingo, loved his personality.
10/28/2023
James E. VERIFIED CUSTOMER
Carlos was always giving me updates on my car. Excellent service.
10/28/2023
Bert S. VERIFIED CUSTOMER
While my vehicle’s oil leak was being repaired Glen K the service advisor kept me informed and answered all my questions concerning the work being performed in a professional and timely manner.
10/28/2023
Kathryn W. VERIFIED CUSTOMER
Carlos was very nice and really went out of his way to help
10/28/2023
Williams M. VERIFIED CUSTOMER
Great service!
10/28/2023
Kathleen B. VERIFIED CUSTOMER
All good
10/28/2023
Jay A. VERIFIED CUSTOMER
Great service
10/28/2023
Alma F. VERIFIED CUSTOMER
All you're staff are awesome, thank you for your time.
10/28/2023
Jacky T. VERIFIED CUSTOMER
The first time I took the vehicle in to get it inspected and the repair scheduled, there was a backlog of several days and it was a hassle to get a rental car. After some back and forth I was able to get a lyft back to my house and a rental car but would have been great for this to be less stressful.
I was waiting several weeks for the part to come in but Sheldon was great in helping my repair get set up, rental car assigned, and my vehicle delivered to me. Appreciate that from him, he was great. Only feedback was that when my vehicle was finally returned, it smelled like sweat and body odor.
10/27/2023
Maria H. VERIFIED CUSTOMER
Me Domingues was very nice and service
10/27/2023
Jim R. VERIFIED CUSTOMER
Domingo always does a great job and I appreciate it.
10/27/2023
Thaddeus S. VERIFIED CUSTOMER
Carlos was outstanding at providing excellent service and demonstrated excellent professionalism. Your entire team at Villa Ford should be applauded for fantastic work all around.
10/27/2023
Annie D. VERIFIED CUSTOMER
Great prompt service friendly staff very helpful and informative. Will come back again.
10/27/2023
Robert H. VERIFIED CUSTOMER
I’m stuck with a bad transmission and I don’t think it’s my fault! Carlos is very good at his job and I know that it’s not his fault that you guys can’t fix the problem’s on my! I don’t know if I will be able to return to Villa Ford . Just to let you guys know it cost me $560.00 just to find out that you guys were going to charge me $3470.0 to fix the transmission!
10/27/2023
Mike G. VERIFIED CUSTOMER
Glen was very attentive and thorough. He was able to answer all my questions with knowledge and confidence and I very much appreciated his attention to detail. Customer service is everything and Glen did not disappoint. Thank you Villa Ford and especially THANK YOU GLEN!
10/27/2023
Jon G. VERIFIED CUSTOMER
Victor was great, professional personable and answered all my questions without hesitation. His estimate was exact and whereas I've had 3 Fusions, this is a hybrid and he explained aspects I never knew. (Thanks Victor)