Fast service and good communication. This is why I come back with the fleet vehicles for my company
2/24/2024
Kenya L. VERIFIED CUSTOMER
Great customer service - detailed oriented - took care of me right away.
2/24/2024
Bill E. VERIFIED CUSTOMER
Service mission accomplished
2/24/2024
Cynthia B. VERIFIED CUSTOMER
Carlos was great. I've had some poor experiences with VF service people in the past, but Carlos answered all my questions and took care of all my concerns. I will request his help with future service needs.
2/24/2024
Richard E. VERIFIED CUSTOMER
Jane was a pleasure to work with. She was very patient with me and all my questions I emailed her. She constantly updated me while my car was being serviced. Villa ford has been excellent in every way with excellent employees
2/24/2024
John H. VERIFIED CUSTOMER
Jane as always very professional helpful and great to work with I believe a true asset to your business.
Thak you
John H
2/24/2024
Geo M.. VERIFIED CUSTOMER
No appointment and still got in and out.
Thank you
2/24/2024
Robert C. VERIFIED CUSTOMER
Glenn was fantastic as always from start to finish. Thanks again!
2/24/2024
Kathryn S. VERIFIED CUSTOMER
He was very helpful.
2/24/2024
Lynn/Kimberly W. VERIFIED CUSTOMER
Carlos is amazing and took care of my service. Efficient and quick work done!! Very much appreciated!!
2/24/2024
Billy V. VERIFIED CUSTOMER
Jane is honest……
Jane is my favorite person @ your company…..
I trust Jane……..
2/23/2024
Richard L. VERIFIED CUSTOMER
Good service
2/23/2024
Lisa G. VERIFIED CUSTOMER
Everything thing was handled, professionally, and in a timely manner.
2/23/2024
Darcee G. VERIFIED CUSTOMER
Part not in stock. Appreciate that the car was able to be dropped off; however, I had asked to be notified as to when it would be so that I could meet the Ford person outside so that there was less chance of waking the baby sleeping inside. I never received a text notice to say that they were on their way even though someone else had told me that I should have received one.
2/23/2024
Todd S. VERIFIED CUSTOMER
My truck seat still has a stain and there is a scrap on the back passenger wheel.
2/23/2024
Alice Y. VERIFIED CUSTOMER
Glen Kotler is the best service advisor. He explained in easy terms problems and fix with my car; great communication. Always calling me to update status of my car. There were three major fixes and he gave me a heads up the time it would take to get it worked on.
2/23/2024
Vanessa G. VERIFIED CUSTOMER
I love Villa Ford. I always get the best customer service. I come all the way from Westminster to get my car serviced there. They are always helpful, informative and genuinely nice overall. I have never had any issues, just great experiences. Victor and Ibarra are the 2 that usually assist me and they are both great.
2/23/2024
Rudolph C. VERIFIED CUSTOMER
Tony was professional and timely...appreciate his help!