Service manager mentioned service department was a little backed up, but was able to complete my vehicle in a timely manner.
5/30/2024
Kenneth/Donna I. VERIFIED CUSTOMER
Last week, Janey assisted my wife and I to get one of our vehicles repaired and serviced. This week Janey arranged for pick-up and delivery of a second vehicle we own, and, arranged to have serviced. Janey is always available to discuss difficult situations, and find rapid solutions.
Thanks again Janey !!!
5/30/2024
Robert D. VERIFIED CUSTOMER
Towed on Sat of memorial day weekend - fixed pn Tuesday
5/30/2024
Yuhua /. VERIFIED CUSTOMER
I have the best warranty that ford offers and it won’t cover a plastic panel on the side of the drivers seat. Even though it is a know problem 400 for the repair is crazy. Glen is a great service rep.
5/30/2024
Shane T. VERIFIED CUSTOMER
Carlos is the man!! Very professional. Very helpful. And even was able to deal with me when I had a million questions and bugging him all the time. 10/10 service from Carlos
5/30/2024
Jaimie D. VERIFIED CUSTOMER
Well I have to sue you because you guys are so incompetent You're fraudulent business practices and you're willingness to follow California law. Maybe you shouldn't try to take advantage of people or at least you should see investigate who you're trying to take advantage of before you do. You don't even know who you're dealing with and trying to screw but you will find out soon enough
5/30/2024
Don D. VERIFIED CUSTOMER
Ok?
5/29/2024
Brian P. VERIFIED CUSTOMER
Jane is great. Have worked with her on several Vehicle leases with Villa Ford.
5/29/2024
Robert G. VERIFIED CUSTOMER
Always first class
5/28/2024
Elizabeth Y. VERIFIED CUSTOMER
I appreciate all your help Carlos. Thank you!
5/27/2024
Nick R. VERIFIED CUSTOMER
I don't even like Ford Cars. But I love this dealership they are movers and shakers
5/27/2024
Mary Sumiko. VERIFIED CUSTOMER
Vic was very professional and provided feedback for mynnext visit.
Thank you!!
5/26/2024
Sandra S. VERIFIED CUSTOMER
Jane was very helpful and great! I appreciate her service.
5/26/2024
Robyn B. VERIFIED CUSTOMER
Victor is the main reason I come back to Villa for my service and parts. I had a bad experience with another service advisor there and fortunately Victor saved the day. I’m forever grateful.
5/26/2024
Erik W. VERIFIED CUSTOMER
Excellent customer service
5/26/2024
Carlos D. VERIFIED CUSTOMER
Vic was very helpful. He kept me informed on the progress of my vehicle , every step of the way. He is fantastic.
5/25/2024
Bruce B. VERIFIED CUSTOMER
Glen was great! Helpful and thoughtful while being quick at the same time. Thank you!
5/25/2024
Angelica R. VERIFIED CUSTOMER
Glen was courteous, knowledgeable, and helpful.
5/25/2024
Anthony C. VERIFIED CUSTOMER
Vic did a good job keeping me updated with the progress of the repairs .
5/25/2024
Rodrigo M. VERIFIED CUSTOMER
Victor went above and beyond!!! He did a great work and my car was done very fast. Would highly recommend him. 10/10