Joel is the model of consistency and professionalism. Visit after visit he knocks it out of the park. Thank you Joel
1/2/2025
Larry S. VERIFIED CUSTOMER
Villa Ford took my problem seriously and fixed it.
Thank you
1/1/2025
Juvenal D. VERIFIED CUSTOMER
Domingo is always very attentive and provides updates in a timely manner!
1/1/2025
Steven R. VERIFIED CUSTOMER
Richard Justus kept me informed and u updated as often as possible with my vehicle status. I would happily recommend Richard and Villa Ford to my family and friends for all their automotive needs. Steven R
1/1/2025
Greg M. VERIFIED CUSTOMER
I will say and appreciate your service advisors communication and commitment to customer service. Rick went above and beyond when your service technician was "unable" to communicate with the vehicle Rick made every attempt and effort to correct the supposed problem. Although it was shown using the OEM software from Ford there was absolutely no communication concerns. I am extremely disappointed in the lack of efforts made by the technician and believe he may also be at a loss in knowledge of the Ford IDS and FDRS operating systems. Your technician was quick to blame everything except his abilities to properly diagnose and resolve any concerns. Including requesting additional unnecessary diagnostic labor time for a problem that did not exist. The ethics of your technician are very questionable at best. I would recommend you invest in more training for your technicians as I hope they do not take advantage of other customers who may not be as knowledgeable.
1/1/2025
Elizabeth A. VERIFIED CUSTOMER
Excellent service by all staff members I came in contact with.
1/1/2025
Rivera Snachez,. VERIFIED CUSTOMER
Friendly and helpful people
1/1/2025
Joaquin A. VERIFIED CUSTOMER
Berry good
1/1/2025
Tom D. VERIFIED CUSTOMER
Thank you Glen! Excellent communication and so happy that my truck received such great service. Very happy for the wash. Thanks again!!
1/1/2025
Leanne A. VERIFIED CUSTOMER
Always a positive experience.
1/1/2025
Jimmy V. VERIFIED CUSTOMER
Sounds good
1/1/2025
George K. VERIFIED CUSTOMER
It’s my second service for the truck since I purchased it in a spring. Both times were with Joel Angulo.
He’s one of the best serviceman I’ve ever dealt with. He’s quick, friendly and professional.
12/31/2024
Ignacio T. VERIFIED CUSTOMER
Good service
12/31/2024
Julia E. VERIFIED CUSTOMER
Domingo I amazing
12/31/2024
Stuart A. VERIFIED CUSTOMER
Joel and Glenn were great.
12/31/2024
Luis P. VERIFIED CUSTOMER
Glen was very knowledgeable and was very helpful with great attitude
12/31/2024
Mark B. VERIFIED CUSTOMER
My first time at Villa Ford just taking my daughter’s car for an oil change. Rick was great. I told him I would be waiting for my car and he got me in and out in an hour. He’s an excellent service rep! Thanks