Fast service, easy drop off and easy pickup. I was very satisfied with my visit.
4/11/2026
Douglas C. VERIFIED CUSTOMER
????????????
4/11/2026
Uprite Construction. VERIFIED CUSTOMER
Th AI system ****!
4/11/2026
Paul D. VERIFIED CUSTOMER
Greatly appreciated Richard help and the quickness at check out and repair. The price was lower than the quote.
4/11/2026
Tomas G. VERIFIED CUSTOMER
GREAT SERVICE, THANKS FOR EVERYTHING DAVID,
4/11/2026
Valerie R. VERIFIED CUSTOMER
I don’t need a call as I already talk to the service manager. David was great. I was just frustrated that I received a text telling me to schedule an appt to have my recalls fixed, which I did. However, service reviewed my order, it was discovered that the recalls were in fact not available. I think Ford should tighten up these communications. Thankfully my car needed service so it wasn’t a totally wasted trip.
4/11/2026
James L. VERIFIED CUSTOMER
Rick was courteous, helpful and on top of communication. But get rid of the AI answering service!
4/10/2026
Brittnie/Trevor C. VERIFIED CUSTOMER
Carlos is the absolute best service provider you have. I was actually telling the story about my car overheating yesterday to a friend and telling him how everything went so smoothly because of my guy at Villa Ford. He asked who my guy was and when I mentioned Carlos, he beamed with joy saying, “that’s my guy too!” All this to say, I’m super grateful for Carlos. ????
4/10/2026
Families Of. VERIFIED CUSTOMER
Great service overall—everything was handled smoothly and professionally. Natalia was helpful, kept me informed throughout the process, and made the experience easy. Really appreciate the attention to detail and clear communication. Thank you!
4/10/2026
Ted M. VERIFIED CUSTOMER
Carlos was great to work with. He kept me updated throughout the process
4/10/2026
Debbie C. VERIFIED CUSTOMER
Richard did a great job keeping me informed about the progress of my service and was able to explain the service details so I understood what was being done. He made sure u was happy with the service and got my car washed too!
4/10/2026
Marty V. VERIFIED CUSTOMER
Good service, thank you
4/10/2026
Rodrigo M. VERIFIED CUSTOMER
Carlos always does an excellent job!
4/10/2026
Michelle C. VERIFIED CUSTOMER
I really like bringing my car to Villa Ford. Everyone is nice, professional, and the Uber home and delivery of my car are bonuses.
4/9/2026
Teletrac Navman. VERIFIED CUSTOMER
Dave was great went out of his way to troubleshoot my issue
4/9/2026
Naoki T. VERIFIED CUSTOMER
Dave was fantastic to work with. Our high junction box went out after a long drive down to Disneyland and we dropped in with no appointment after getting error message. He calmly explained the issue to us and cautioned driving back to the Bay Area without servicing. More importantly he made my family feel safe and reassured. While the incident was a pain to deal with - Dave made sure my family’s vacation wasn’t ruined. Very much appreciated how he took care of my family.
4/9/2026
Brennan B. VERIFIED CUSTOMER
Dave was great. The car is running well.
4/9/2026
Tristen C. VERIFIED CUSTOMER
Joel's the best &&has been taking care of me for 15+ years. Trust him Beyond. Upfront &:honest with me on repairs ~ what is coming up&needed
4/8/2026
Jesus C. VERIFIED CUSTOMER
Very nice and helpful staff, efficient at doing the service and with the communication. Very happy to have them service my car.