Carlos took exceptional care of me in a very stressful situation. He went above and beyond by dealing with a non-responsive third party warranty insurance situation. He was efficient, responsive and communicative with regard to my Platinum Expedition repair.
3/18/2025
Thomas L. VERIFIED CUSTOMER
Richard Justus is awesome! I also feel that he and the two gentlemen sitting to his left and right are also very trustworthy. I used to bring a previous Ford vehicle to either of those three for service. And they were always extremely helpful!
3/18/2025
Carlos G. VERIFIED CUSTOMER
Carlos has always exhibited excellent customer service over the years since I became a Ford customer. Carlos has given me the extra experience and pleasure in owning my Ford vehicle through car care.
3/18/2025
Lonnie F. VERIFIED CUSTOMER
Carlos was awesome. Kept in touch with me regularly. My favorite service guy he did a great job.
3/18/2025
Sam C. VERIFIED CUSTOMER
Even though there was an issue with smog check, Joel kept me aware of the issue with the utmost professionalism. Was counseled on issue and will definitely take back and see Joel for the service to be performed.
3/17/2025
Tim D. VERIFIED CUSTOMER
Really helpful and friendly. Didn’t try to over sell me just gave recommendations. Easy and fast service.
3/17/2025
Daniel D. VERIFIED CUSTOMER
Joel was very helpful and assisted with my oil change and battery replacement . He also checked my windshield washer pump. My service was performed very quickly and all the staff were friendly and helpful. Thank you Villa Ford !
3/16/2025
Gina Y. VERIFIED CUSTOMER
I had excellent service from everyone at Villa Ford
3/16/2025
Gary B. VERIFIED CUSTOMER
Great service in a timely manner as always
3/16/2025
Charles S. VERIFIED CUSTOMER
Joel did a great job explaining the service and accuracy on the costing!
Very nice and personable!! The follow up was incredible! Oh and the comped ride share was a class move!
3/16/2025
Jay P. VERIFIED CUSTOMER
Joel was very friendly, courteous and professional.
3/16/2025
Ronald F. VERIFIED CUSTOMER
Very friendly and efficient staff. While I waited for my car, I enjoyed the waiting room and they delivered the car to me in a very good time
3/16/2025
Heather L. VERIFIED CUSTOMER
Domingo is always very helpful and communicative!
3/15/2025
Timothy K. VERIFIED CUSTOMER
All done on time and well
3/15/2025
Jose H. VERIFIED CUSTOMER
excellent
3/15/2025
Mike M. VERIFIED CUSTOMER
It was great to find out that my truck was under recall and was fixed within hours of dropping it off. Great work over at Villa Ford.
3/15/2025
Michael C. VERIFIED CUSTOMER
Richard went beyond what could be expected to get my car repaired in a short time.I had a busy day planned and discovered i had a headlight that was burned out. I needed to get back on the road and Richard made sure I was taken care of as soon as possible.