They said there was a leak that they cannot work on in Garage, villa ford has know about that leak for over a year, the guys were grest
3/13/2025
Gina Y. VERIFIED CUSTOMER
Thank you Richard for your excellent service
3/13/2025
Dorothy W. VERIFIED CUSTOMER
Great experience at your dealership and Carlos Ibarra is so pleasant and makes me feel so welcome and keeps me informed about my vehicle????
3/13/2025
Ruben R. VERIFIED CUSTOMER
Thank for all you Service Carlos
3/13/2025
Pete M. VERIFIED CUSTOMER
Richard went above and beyond to take care of my car. Thanks for having a competent customer service advisor.
3/13/2025
Tina D. VERIFIED CUSTOMER
Glen was thorough and always has a smile. Thank you Glen.
3/13/2025
Emanuel N. VERIFIED CUSTOMER
Carlos was amazing !
3/13/2025
Cck, Builders. VERIFIED CUSTOMER
Mingo has ALWAYS taken the best of care with me and my truck.
3/13/2025
Bill T. VERIFIED CUSTOMER
Great job by all
3/13/2025
Martin M. VERIFIED CUSTOMER
Thank you again Domingo for always taking care of me one off the best service man I have ever dealt with always going the extra mile to help out thank you for everything
3/12/2025
Yadira S. VERIFIED CUSTOMER
No comments!
3/12/2025
David R. VERIFIED CUSTOMER
The service from the service rider to getting a ride home in my car being delivered was 10 stars very surprised how everybody was so nice
3/12/2025
Gerardo S. VERIFIED CUSTOMER
Everything was great
3/12/2025
Kim D. VERIFIED CUSTOMER
I was charged $705.99 for labor mechanical for testing done on my Escape, for the problem to be a missing 10amp fuse. According to Fords Service Repair Manual, a thorough inspection of the wiring and connectors(which includes fuses)is to be done before testing the car for problems. Clearly, that didn't happen in thus case. When asked about this, I was told, "Oh, well, we had already done all the testing, so, yea." I should not have had to pay that much for your workers mistake in not first checking the wiring and connectors. I will be calling higher ups in Ford and the General Manager at this Ford about this and will definitely not do business at this Ford again!
3/12/2025
Gloria S. VERIFIED CUSTOMER
Rick was very helpful very pleasant and had very good customer service
I will recommend him to friends and family
3/12/2025
Javier D. VERIFIED CUSTOMER
Excellent service and waiting time ????????
3/12/2025
Dave H. VERIFIED CUSTOMER
Great helpful ans friendly
3/12/2025
Marlena F. VERIFIED CUSTOMER
Domingo was a pleasure to work with. Kept me in the loop with everything and made me feel well taken care of. Although I live over 80 miles away I make it a point to come to Villa Ford for service because I know I will be well taken care of.