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Real Reviews From Verified Customers

Service Center Review Summary

5 star 238 reviews 68%
4 star 84 reviews 24%
3 star 4 reviews 1%
2 star 13 reviews 4%
1 star 14 reviews 4%
Review Us
Kristen G.
5 out of 5
4/26/2024
Thank you!
Ashley S.
5 out of 5
4/26/2024
Thanks for the service.
Laura O.
5 out of 5
4/25/2024
Zeb was quick and efficient!
Conrad Z.
1 out of 5
4/25/2024
Noise is still there. I just paid 65.00 to correct it. WHATS U P
Joseph B.
4 out of 5
4/25/2024
????
Hillary W.
2 out of 5
4/25/2024
Jacob was very kind and thoughtful as I got my oil Change and asked some questions about my windshield and pain chips on my rav 4. He brought the car out and gave me an estimate for a tow hitch and brought it over to me and my husband as we were finalizing a sale of a new electric with Mitzy. However, I was quite certain that my extra coverage package we purchased with the rav 4 covered windshield repair. When I asked about it, Jacob walked me through what coverage I had and said that it was not Covered. When finalizing our sale, I asked Matt to double check our coverage and he checked and said that it was in fact covered. How frustrating, my husband and I spent nearly 5 hours at Alderman’s today and now I have to drive back (1 hr each way) to get the windshield chip filled. Matt was very helpful And said he would follow up with Jacob and they’d give me a call, but just seems like he didn’t understand what coverage plans include OR the system in service didn’t populate the correct coverage plan. Overall annoying, but mostly doesn’t fill me with confidence that in the future I can trust alderman’s service to tell me what is covered and what isn’t.
Wendy S.
5 out of 5
4/25/2024
The team at Alderman’s is beyond amazing! The service is outstanding!
Carol B.
5 out of 5
4/24/2024
Thank you again for taking such good care of me
Susanna Y.
5 out of 5
4/24/2024
Quick, efficient and reasonably priced. Always professional and pleasant service. This is why I come from out of state.
Robin F.
5 out of 5
4/23/2024
Very satisfied with everything.
Sarah D.
5 out of 5
4/23/2024
Very nice people and work well done.
Neil Z.
5 out of 5
4/23/2024
Zeb was great!
Susan J.
5 out of 5
4/22/2024
Greg was very professional, friendly and efficient at his job. Excellent customer care. I also wanted to complement Tony Notte. He did a fantastic job transporting me and making the service visit a great experience ! Thank you Greg & Tony !!
Elaine K.
5 out of 5
4/22/2024
Great experience to be greeted by such a kind person!
Christopher N.
5 out of 5
4/22/2024
Friendly service
Robert P.
5 out of 5
4/22/2024
Thank you!
Peter P.
5 out of 5
4/22/2024
Excellent service
Peter H.
5 out of 5
4/22/2024
Great customer service. Consistently reliable
Alexander S.
5 out of 5
4/21/2024
Always outstanding service
Susan L.
5 out of 5
4/21/2024
Service is always excellent.

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