Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
12/9/2023
Jeff is always friendly, helpful and professional
1 out of 5
12/9/2023
I did not appreciate your service department accusing me of having an influence why our vehicle windshield washer fluid filter was clogged. We noticed there was no fluid coming out when trying to clean the windshield, the only thing we put in the reservoir was a gallon of water.
5 out of 5
12/9/2023
Great work and service!
3 out of 5
12/9/2023
Since Cooper is no longer employeed there it really doesn't matter
5 out of 5
12/8/2023
I had a girl now and I can’t remember her name, but she was fantastic and really went the extra mile by reaching out and checking in before my appointment!
5 out of 5
12/8/2023
Very easy dealing with Ryan
5 out of 5
12/8/2023
A pleasure working with your staff
5 out of 5
12/8/2023
The job was done perfectly! I am very satisfied!
1 out of 5
12/8/2023
I just wanted to mention how disappointed I was with Ryan’s service. When I had dropped off the car, I specifically mentioned getting an estimate on Michelin and Goodyear tires. When he called yesterday, he had completely forgotten this aspect, and instead said that he would attach a paper estimate to the service order. When I came in this morning, there was no paper estimate attached with the service order. I had to waste 20 mins asking around for the damn estimate on 4 simple tires. Mr. Stanulov was nice enough to give me a brief print out, but said that Ryan would follow up with an email. As expected, I received nothing. I don't know what's going on. He may be overwhelmed with other jobs, but I'm disappointed in the lack of attention and detail with my case.
4 out of 5
12/8/2023
Ryan always does a good job. We particularly appreciate him and his team discovering that our right rear axle bolt had sheared off. The cause is of some concern to us, but at least its repair has been scheduled.
5 out of 5
12/8/2023
Excellent service! Gary was wonderful!
5 out of 5
12/8/2023
Stefano did a great job communicating with us
5 out of 5
12/8/2023
Gary is so polite and professional.
5 out of 5
12/8/2023
The service was efficient and courteous, I was grateful.
5 out of 5
12/8/2023
Stefano and all the Audi Lakeland staff were fantastic. Great place to do business.
5 out of 5
12/8/2023
Great service
5 out of 5
12/7/2023
Always a great job! Thank you ????
4 out of 5
12/7/2023
Jaylene was awesome - stayed late on a Saturday to complete my check in.
5 out of 5
12/7/2023
Always am happy with my visits to your service center. Clear answers and get everything done I need.
4 out of 5
12/7/2023
Tony was great to work with. I was not impressed with the transportation of the new battery.
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