Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
5/24/2021
The service was perfect.
5 out of 5
5/24/2021
Service was great
5 out of 5
5/24/2021
Excelent service
4 out of 5
5/24/2021
Keep me updated during the appointment
4 out of 5
5/23/2021
I was fully satisfied with the service done to my car and to the attention and detail that Jaylene provided.
Thank you!
4 out of 5
5/22/2021
Jaylene was great. I was hopeful the tech could identify the noise I brought it in for but they did their best.
5 out of 5
5/22/2021
Yes
5 out of 5
5/22/2021
Excellent service
4 out of 5
5/21/2021
Thanks for quick work!
4 out of 5
5/21/2021
Andrew was very professional and the services was done in a timely manner!
4 out of 5
5/21/2021
Randy was really helpful and went out of his was to describe everything being
Done to the car. He kept us informed all the way thru of repair. He also helped us weigh out the pros and cons of everything. Great representation of a hard working man and understanding. Took all the time to represent your company well.
5 out of 5
5/21/2021
Excellent
4 out of 5
5/21/2021
She was great. She helped get a small problem with the work straightened out
4 out of 5
5/21/2021
Extremely fast and efficient. Andrew did a great job!
2 out of 5
5/21/2021
I was overcharged. I was not charged started price with coupon.
I left with car after 90 minutes. Oil changed. No car wash. Very disappointed.
4 out of 5
5/20/2021
Inside lobby people to louder
4 out of 5
5/20/2021
Jaylene did a fabulous job. She kept me informed, explaining what work was being done, and what/if any expense would be incurred. I could not have asked for better service. She does an excellent job representing your dealership.
4 out of 5
5/20/2021
Randy was very attentive and helpful.
4 out of 5
5/20/2021
James was fantastic and very knowledgeable. Definitely an asset to your dealership.
2 out of 5
5/20/2021
Not sure if this is a McGrath policy or an Audi USA policy, but I was annoyed that I wasn’t able to get a courtesy car. I expected a higher level of customer service considering I spent tens of thousands of dollars on a vehicle. They did order me an Uber, which was helpful. But still disappointing for a luxury vehicle company. Other than that, the service was good but the lack of courtesy car tainted the experience.
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