Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
9/23/2021
Randy is one of my favorite Service Advisors. He’s detailed, organized, is a great communicator, and always takes care of me. Can’t say enough good things about Randy. Give this man a raise!
4 out of 5
9/22/2021
From my first visit at this location a couple of years ago, the service provided has been 5 star. As long as I own an Audi this will be the only place I bring my cars for service.
5 out of 5
9/22/2021
Always great service from William and the guys and gals at Darlings!
5 out of 5
9/22/2021
You have a great service team
2 out of 5
9/22/2021
Repairs and communication superb. But expected the interior of the car to have been vacuumed. Was I wrong to expect this?
5 out of 5
9/22/2021
Randy is very nice, personable and professional.
5 out of 5
9/21/2021
Gary & James always make me feel at home. They are very professional in every way. I am grateful for my service always with Lakeland Audi. Kudos to you all
3 out of 5
9/21/2021
Definitely considering a trade-in for the Q5.
5 out of 5
9/21/2021
James did an excellent job with the service, thank you for everything I will be returning to you.
5 out of 5
9/21/2021
Congratulations for a job well done!
2 out of 5
9/21/2021
Service advisor returned Van to me with a check engine light on and the engine running very rough at low speeds. I understand we're all human and make mistakes but it seems to me the service advisor did not have my back or the mechanics back either. The service advisor knew it was a MAF sensor issue and rezet the code saying well maybe it is just a glitch... WRONG.
5 out of 5
9/21/2021
I'm very satisfied with my recent experience. I've never been disappointed at Darlings Bangor Ford.
5 out of 5
9/18/2021
Super friendly...
5 out of 5
9/18/2021
Best customer service….very impressed. We’re visiting from Florida in our RV and had trouble with our tow vehicle. They checked our vehicle immediately and with great service. Thanks!
5 out of 5
9/18/2021
Randy is an excellent service rep. I would welcome the opportunity to work with him anytime. Thanks
1 out of 5
9/18/2021
Andrew was great. But I wasn't too impressed with the small loaner Q5 I recd after requesting an A8 weeks before. Having an A8 and children, it was tight to go to. Also, the car wash was absolutely terrible, with bugs still visibly stuck to the front of my grill/hood and tons of dried water marks coming out of the gas cap, trunk, driver passenger side doors that leaked from rear view mirrors, etc. After dropping $3000 on service, maintenance, labor and parts, I expect more from an Audi dealership. I had to immediately go and get my car washed because it looked worse than when I brought it in. I trust that Audi can do better, but think some QC is necessary.
5 out of 5
9/17/2021
All good. Thanks.
5 out of 5
9/17/2021
Good
5 out of 5
9/17/2021
Thank you Gary always ready to help and recommended the best decision.
5 out of 5
9/17/2021
He did a great job keeping me informed.
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