Service Center
Real Reviews From Verified Customers
Service Center Review Summary
2 out of 5
10/26/2021
Johnathan did everything he could in his power. But for traveling 300miles away we were lead to believe that all recalls were being taken care of which wasn’t true. And then I pay more then quoted for a rent a car that I only had for 1 hr.
2 out of 5
10/26/2021
I will no longer use your service department again. Not happy!!
4 out of 5
10/26/2021
William went above and beyond for us! He understood our circumstances and worked to get our vehicle’s unexpected engine issues addressed in a timely way, including inserting our unplanned service work into your full schedule. That enabled us to keep our urgent, complicated travel plans. An unexpected bonus was that a long-standing ACC issue that had not been resolved on several previous appointments at Darlings and elsewhere got solved. He made sure all work was covered by our Touareg TDI warranty. Well done and greatly appreciated.
4 out of 5
10/26/2021
Very good communication from Joe and that is the key to all transactions. He let me know everything being done and my options.
3 out of 5
10/26/2021
Waiting 2 weeks to be able to have my vehicle serviced is too long.
5 out of 5
10/26/2021
Randy was terrific. Helped solve a blue tooth connection mystery which I greatly appreciated. Service was thorough and timely.
5 out of 5
10/26/2021
Service consultant was very nice polite and professional
5 out of 5
10/25/2021
Joe was great, spent time with me, squeezed me into being serviced without an appointment, and was informative. He did a very good job.
5 out of 5
10/25/2021
Well done, good communication. Will come back next year.
5 out of 5
10/25/2021
Excellent service. Thank you.
5 out of 5
10/25/2021
James was very helpful and kind… and Ryan (tech) was also.. they made me feel good about my visit…Lakeland Audi is the best !!
5 out of 5
10/25/2021
Amazing service
3 out of 5
10/25/2021
No one called me to update me, I was constantly calling you guys. Service was lackluster by Andrew. I got bunch of automated messages that’s it.
5 out of 5
10/24/2021
Thank you Jon, always appreciate the help you provide...
4 out of 5
10/24/2021
I brought my car in a for the 2nd part of the oil consumption test.
I was very pleased with the professionalism of Jaylene and Dariusz - the process and next steps were clearly explained.
5 out of 5
10/23/2021
Outstanding service!
5 out of 5
10/23/2021
Fantastic service
5 out of 5
10/23/2021
He was great. Thank you!
4 out of 5
10/23/2021
Jacky is truly an asset to the company . He takes time to explain in detail each process and repair ( if needed) . He is always there to answer questions I may have when things do not make sense or helping me to put the pieces of the puzzle ( repair/ parts ) . Great work !
5 out of 5
10/23/2021
Always a great job!
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