Audi USA

Your team was awesome.

Excellent service, great loaner vehicle, and very friendly staff.

People were great but wished parts were on hand. People were very good and attentive...but parts should be there soon

Team always takes great care of me and keeps me informed. This time they allowed me to pick up the car after service department closed which was very convenient for me

Truly attentive to my needs & delightfully pleasant to work with.

Excellent service - Thank you.

Randy was great. Answered all my questions and concerns with exceptional professionalism.

Great service. Quick and fast. He was information and helpful!!

Jeff is so polite and very accommodating to work with. Excellent service as always!

Very pleasant and knowledgeable.

Nice person

Randy did a good job

William always provides excellent service! A delightful person.

He was professional and efficient. We will highly recommend him for anyone who needs service

Thank you!

I paid $162.75 for a replacement of my rear wiper but I just figured out that there are missing part… I still can’t wash the rear windshield. A waste of money .

Good

William is a very genuine and caring person, Darling’s is lucky to have such a great employee. He’s the best!

James is always very professional and personable. He took care of my car quickly. I was there today to get my second key fob and there were no issues. Thank James for me.

My appointment was originally scheduled for the 26th for a pick up. After finishing my shift the next morning I realized my truck was never picked up. I called the service representative, he was apologetic explaining the system “glitched” and deleted my appointment. He was able to get me in that afternoon but this required me to cancel plans I had that afternoon. After my service was completed in a timely manner I ended up getting over charged and only found out after getting home and looking over the bill. I called and the error was confirmed which required me to return for a 49 dollar refund. This process required me to wait. The service rep again was apologetic and nice. Honestly I assumed that with two errors I would have received either a discount or a completely service in the future. I understand that mistakes happen but best practice to keep customers coming back to give your business a second chance is completely service, discount or some other form of compensation. I appreciate the work done as I’m a person that is meticulous about my truck it was just more hassle than I anticipated. Jared W