Service Center
Real Reviews From Verified Customers
Service Center Review Summary
2 out of 5
3/1/2023
Issues still outstanding
4 out of 5
3/1/2023
I’ve dealt with Gary prior to becoming an Audi customer and he has ALWAYS treated me with respect and fairness! He takes care of all my concerns and I appreciate him greatly!
5 out of 5
3/1/2023
Cooper is wonderful always helpful!
5 out of 5
3/1/2023
Gary is very professional everything him and I interact. He maintains the utmost professionalism and embodies the Audi brand.
4 out of 5
3/1/2023
Joe goes above and beyond every time. A great employee to have in your corner
5 out of 5
3/1/2023
William was super kind and helpful and explained everything done to my car so I could understand it. He kept me informed because the work took several hours. Great customer service with the courtesy van and waiting area. Very happy to have my car serviced by you,thanks!
5 out of 5
3/1/2023
Liam was awesome as usual!
1 out of 5
3/1/2023
Too long to write out. Will never bring my truck back.
4 out of 5
2/28/2023
The recalls were done quickly and I was contacted about options to pick up the vehicle. The arrangements were made to pick up the vehicle in a manner that best supported our family. I was very appreciative of the responsiveness and quality of work completed today.
5 out of 5
2/27/2023
All went well with my service and I was completely satisfied.
5 out of 5
2/26/2023
Thank you for making my first service experience at audi of orland park go so smooth. Everything was nice and the people I encountered were professional. Look forward to doing business with you for years to come.
Audi Q7
4 out of 5
2/26/2023
All's good
4 out of 5
2/26/2023
Such a thoughtful experience. I had originally made my appointment on a day I was off. Things happen and I ended up dropping my car off after my nightshift at the hospital. I left a note in the car explaining this and expressed if there were any issues to call/text my daughter and she would wake me. (Because I had to work again that evening). There were no issues with my car but he still notified my daughter that my car was finished and that I could pick it up anytime before 6pm. He didn’t want to wake me by calling me! This was not only thoughtful but to me, above and beyond. This was my first experience with Darlings and I’m thankful that I chose to bring my car here!!! Thank you for the kindness and great work!!
5 out of 5
2/26/2023
Thanks for all the good work, communication and taking care of everything
5 out of 5
2/26/2023
Great service!!
5 out of 5
2/25/2023
Great experience
2 out of 5
2/25/2023
Poor service, didn't address problem/cause, recommending replacement parts that weren't needed. Overcharging for services not preformed,fleesing customer and demonstrated a pure lack of knowledge in diagnostic procedures to identify problem and properly repair vehicle.
4 out of 5
2/25/2023
Dustin was wonderful and he will get as many stars as I can possibly do and I would double that if I could. Thanks Dustin, Scott, and the whole crew.
4 out of 5
2/25/2023
It appears my tires we not topped off with nitrogen as my ford app show them significantly below the 35 pounds
3 out of 5
2/25/2023
Very happy your Audi dealership.
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