Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
6/21/2023
Tony went above and beyond and it was a pleasure to work with him.
5 out of 5
6/21/2023
Jeff provided excellent service.
5 out of 5
6/21/2023
Jeff was the best
5 out of 5
6/21/2023
Excellent service by Gerald. Kept me informed
5 out of 5
6/21/2023
Very customer friendly
1 out of 5
6/21/2023
My vehicle was at the location for 3 hours before I was informed that the part that was ordered 2 weeks ago was broken. Now I have to wait for a new part and schedule another appointment.
4 out of 5
6/20/2023
Jacky almost always delivers exceptional service with attention to detail. My car was supoose to have an alignment during one of my scheduled maintenance appointments. But this was not due and Jackie was not there to process my service. But its good that jacky was able to catch the missed service and offered invaluable advice. I think from now on, inwill make sure i only get to work with jacky as my level of trust and confidence with his other colleagues seems not to be at par. Hoping for more consistency next time. And please, by any means, jacky deserves more for excpetional service that he always provides.
5 out of 5
6/20/2023
Joseph (“Joe”) is extremely communicative and personable. I appreciate how he walks over to give one person updates on their vehicle and gives all his other customers updates too.
4 out of 5
6/20/2023
Cooper and Blaine were awesome. Ford national not so much
5 out of 5
6/20/2023
Tony was awesome I deal with Tony every time I come very helpful young man thanks, Tony
1 out of 5
6/20/2023
This is the 3rd time I bought the car in with the same or related issues. The problem was not resolved and between Saturday and Sunday I received 2 antenna failure notification and had to perform a hard reset on the MMI system. Very disappointed
4 out of 5
6/20/2023
always a pleasure working with Audi Lakeland and Tony is fantastic. we’re lucky to have him.
5 out of 5
6/20/2023
The service was completed quickly and I was completely informed about all work that was done on my vehicle. I did not feel pressured to do more than was necessary.
5 out of 5
6/20/2023
Gary is ALWAYS great !!
5 out of 5
6/20/2023
Gary did a great job and provided excellent customer service.
4 out of 5
6/20/2023
Very professional service, understood my request.
The repair was completed in a timely manner.
Provided me with a phone call update
to let me know my car was ready. Gerald
was professional in his delivery of service.
Thank you.
5 out of 5
6/20/2023
Awesome service staff was very accommodating and friendly.
5 out of 5
6/20/2023
Tony is very professional and takes pride in his job. He explained the whole process and took his time to make sure I understood it.
5 out of 5
6/20/2023
None at this time
5 out of 5
6/20/2023
Great job
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