Service Center
Real Reviews From Verified Customers
Service Center Review Summary
2 out of 5
7/27/2023
Mileage not completed told I had a complimentary car when I made the appt. Had to wait an hour for it
4 out of 5
7/27/2023
Great experience with Simon, came in for a nail in tire and they were able to patch and have me out of there quickly.
5 out of 5
7/27/2023
Great Service…great people!
2 out of 5
7/27/2023
The left turn signal still operates as if there’s a problem: it blinks much more quickly than the right. A family member told me a couple weeks ago that I had a brake light out but I can’t validate that(I couldn’t see it). I’m disappointed to be told that everything is ok when the problem still exists. Also, my tires seem to make much more road noise than they did prior to having Darlings rotate the tires, and the tire pressures are 6-8 psi different front to back. Don’t know if this is supposed to be the case, it’s just an observation as I wonder why it’s so much louder now.
5 out of 5
7/27/2023
Joe did a great job.
4 out of 5
7/27/2023
The service providers were very friendly and helpful however the Audi process is not. The amount of paperwork and waiting for people to assist the influx of customers were not.
5 out of 5
7/27/2023
Gerald provided updates on my vehicle. The communication was great!
4 out of 5
7/26/2023
The only thing that I could add would be if all of your coordinators had the interest of their clients in mind. As much as Jackie does, it would be hard to find any competitors. He is a great asset.
5 out of 5
7/26/2023
Excellent service, very courteous
2 out of 5
7/26/2023
I am just disappointed in the waiting room area. I have been to many dealerships all over the world, and majority of them have a room for children. I have to drive 3 hours to get to the dealership and that is hard enough. I do not want my service representative to call me.
5 out of 5
7/26/2023
Good communication pre and post service, and the car wash was a nice surprise!
5 out of 5
7/26/2023
Gerald is always friendly and very professional.
5 out of 5
7/26/2023
Great experience ????
5 out of 5
7/26/2023
I had an excellent service experience with Jakob, he was very helpful and I could not be more satisfied .
5 out of 5
7/25/2023
I enjoyed the experience. Everybody was gracious and the service was done in a timely fashion. I look forward to the next visit.
5 out of 5
7/25/2023
Very prompt and friendly service as usual.
5 out of 5
7/25/2023
Dustin rocks!!!!!! Awesome Job!!!!
1 out of 5
7/25/2023
Not all the service was performed that was requested
An item was missing from my car upon pick up
I was spoken to like I didn’t know better
I requested a call from the manager and still have not received
VERY unhappy
5 out of 5
7/25/2023
Jacob addressed my concerns and provided the service to my satisfaction.
5 out of 5
7/25/2023
Great place to do business with
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