Done before the set time.
He was incredibly helpful and patient. He explained everything and helped me feel at ease.
Johnny was friendly and very professional.
Very good customer service.
Of course very happy with my service experience my advisor ricardo del rosario knows his job he is very kind thanks guys from spreen honda
Service was great. I was kept informed of the repair progress and everything g was ready when Jessie said it would be.
Johnny was very helpful and the service was completed when promised.
Efficient and polite service. Technician did a great job
Yes completely satisfied The service was fine on a timely manner The guys were good reps
He was detailed in explaining everything in a professional and very polite way with a positive attitude. Great customer service!
The turn around time was a lot faster than I expected
You forgot to put the valve stem cap on the right rear tire. You also forgot to put the next service sticker on the windshield..
Excellent service! Rachelle was awesome!
I paid a lot of money for an extended warranty. I have not used it in the seven years I’ve owned my car. The one and only time was today. My back up camera has lighting issues. At nite the camera doesn’t work. It’s basically a black screen. During the day the lighting is off and it makes hard to see as well. The tech said he found the problem and Honda wanted to send out a tech because it was so expensive. Then they said there was nothing wrong with it and cameras of cars the same age did the same thing. All that means is the needed to be replaced as well. Then Spreen wrote on my service paper that they couldn’t duplicate the problem. They also wrote the problem was a blurry screen which wasn’t true. I was originally told a tech would take my car home at night to see what happened. Obviously that did not happen because the problem is obvious. There are too many inconsistencies in the story of what happened. It’s obvious Honda won’t honor their ridiculously expensive warranty because the part to fix it was too expensive. This experience was full of lies and deception. Honda list a lifetime customer today and I was thinking of upgrading my vehicle.
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