Spreen Honda Auto Repair Service

I had scheduled an appointment using the online site. When I got to my appointment I was told they could not attend me since they were closing. I explained that I had an appointment. They spoke with Johnny and they were able to get my car serviced

Adam was awesome!

Jesse is the best Very customer focused

Very satisfied

Jesse was very knowledgeable and helpful!

Adam **** was very polite, helpful, and professional when he helped me. He fully explained everything to me and completely answered any questions I had.

Racheal was very professional and knowledgeable about what I needed to do. I will definitely return to this Delership.

None at the moment

Danny was great! It was a quick and efficient visit very professional and he went above and beyond to answer any questions I had! All around great visit

Really liked how technician took the time to diagnose the issue

Customer service was excellent; very nice and good attitude.

Minor items: 1. The maintenance indicator was not reset. 2. The windshield was not washed properly. Visibility was bad.

Very friendly and prompt

Friendly and helpful

Every thing good

She was very nice and helpful! Great customer service!

I took my vehicle for tire change on Friday, December 4th, 2020. I was told it would be done by the following day. I left the vehicle with service representative and decided on the kind of tire we would get. I was told there was no need for any documentation. On Saturday, I did not get a call to pick up vehicle. I called on Saturday and left a message. I did not get a call the following Monday, so I called on Tuesday to find out. I was told my vehicle was not at the dealership. I went to the dealership on Tuesday afternoon and the service representative who helped me on Friday did not remember or said he did not remember me or the vehicle and there was no documentation. He went to look for the vehicle and find out it was in the shop and no work was done on it. He then said it was a communication issue and rather than taking responsibility and apologizing he tried to blame me for it. I have been taking my vehicle to the same dealership, for service, since I purchase the car. I never before experience anything remotely close to this experience. The service representative did not even apologize for his failure to complete his work.

I’m happy with my service. I was requested for comprehensive service. But The recommendations was not brought to my attention until the service was completed.

I'm very satisfied

Service was quick, excellent and professional.