My service advisor was very professional and knowledgeable in communicating with me the repair appraisal. Thanks for the great service...will definitely be returning!!!
Mr. Roper gave excellent service. I was very pleased.
Bobby has always taken good car of me and my Acura. If I buy Acura again it’ll be from Spreen. Thanks.
Bobby from Spreen Acura of Riverside provided excellent customer service as well as exceptional service overall. I was greeted within 30 seconds of arriving with the proper social distancing and mask in place. I told him my concern (car battery) and he assured me they would check it out, along with the other multipoint inspections. The battery was replaced and he went over the paperwork, always. I am always impressed with the level of professionalism and service Acura provides me, the customer. Keep up the great work Bobby and again, thank you for the EXCELLENT service!!
Mathew Richard Roper was able to answer all questions I had regarding my first oil change at Spreen Acura. He was able to get me in and out with in the estimated time frame he provided me. Very professional Thank you for your support. Job well done
Bobby was so nice and had my car ready for me in a timely manner. The car was super clean when I came to pick it up. I think the inside was cleaned as well. Will be coming for services again if needed. Thank you Bobby!
Bobby provided great customer service. He showed he cared about my concerns and took care of me right away.
First I’d like to thank you for the complimentary service due to prior issues. I don’t like to complain, but yesterday morning when I moved my car I noticed oil on the garage floor. Also smoke coming from the engine from the oil burning. This is concerning because I don’t even no if all the bolts are screwed in properly causing oil to leak. This is not Mathews fault, but the technician who serviced my car did a terrible job. Most likely I’ll be calling today to bring my car in to get it looked at.
The team as well as the service manager were excellent. I will continue servicing my car at Spreen
Bobby was courteous and swift
Just they way I like it
Acura, Spreen Acura is the best!! Matt listened to my concerns and gave a few options and recommendations based on the situation which was unusual and was taken care of by Acura, now that is what I call great customer service, thank you for continually striving to provide the best service possible.
BOBBY IS BEYOND AMAZING. I LOVE HOW HE IS SUCH A PEOPLE PERSON AND IS VERY NICE AND COMMUNICATES ON EVERY LITTLE THING. THIS IS THE REASON WHY I LOVE TAKING MY CAR TO YOUR LOCATION FOR MY SERVICES. PEOPLE LIKE HIM MAKE YOU FEEL WELCOMED AND HELP YOU UNDERSTAND ANYTHING YOU HAVE QUESTIONS ON. PLEASE LET BOBBY KNOW JACKIE **** APPRECIATES HIM AND ALL THE HELP HE HAS DONE FOR MY CAR.
Great customer service. Thank you!
Matt took very good care of me and my family very good communication skills kept me updated the whole time A+
Genuinely kind and accommodating and provided excellent service!
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