Prompt and courteous. Thank you.
Bob was extremely helpful. He broke down to me everything that I needed to know about the repair and what my options were. He called me and gave me updates on the progress. He was very calm mannered and extremely knowledgeable. Great person to have a conversation with. I had a very good experience with Northeast Acura and hope to be back real soon to upgrade my current TL to the new TLX.
Ryan was very pleasant excellent experience my first time in for oil change .
Ryan was very friendly and informative and provided me a quick and fantastic service experience.
Everyone kind and polite, car was so nice and clean after service!
always excellent, love your service personnel
As always, the service team does a terrific job. Bob is so pleasant and Ryan does an outstanding job as the service manager.
Ryan was very friendly and engaging.
Ryan is excellent to work with - alway great communication and make my car being service a breeze.
Very positive experience with the service department. Professional and helpful.
Got me in quickly, everyone was friendly, service was completed in a timely manner
Only one objection was that the car was not very well vacuumed and there was obvious dirt on floors .
Ryan did a great job as usual. He is a great asset to the dealership.
Ryan was AMAZING! Never been here before but you definitely gained a returning customer overall because of his service.
Steve is the man. Period.
Thanks as always
As always, the staff are absolutely great! The best in the Capital Region. Us locals talk!!!! People rave about NE.
Steven has marvelous customer service skills
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social