Always great service here! Easy to book, quick and attentive when I pull in the bay, and work always completed in a timely manner. Love the crew at Northeast Acura!
Steve is always friendly and helpful
Keep up the good customer satisfaction job you all do.
Thank you
Great experience as always. Ryan was great!
Steve was very professional and friendly; great service!
I am done with Northeast Acura and will never have my car serviced here again.
The repairs done on my vehicle were not as discussed. I was told that the price for repairs was to replace the tailgate, which was not actually replaced. It is the same exact tailgate, they just painted the rust and did a subpar job. Looks terrible. Not satisfied at all.
Car was sparkling clean and even inside was vacuumed, which was a mess of pet hair. He kept me informed of progress and explained everything. Even the other gentlemen offered advice for the ski rack! Just missed the coffee due to COVID!
Ryan did a wonderful job. He provided great service and was well organized, informative and helpful.
Service was very timely and Bob was a pleasure to deal with!!
I was happy with the fact that finally the problem was diagnosed , But it took a month for then to correctly diagnose the problem,
I don’t think experts should take so much time.
Ryan was very cordial and helpful. Thank you.
As always excellent and timely service. Service writer Ryan was polite and attentive
Bob took the time to explain everything and walked through what was recommmended and what could be delayed until the next service. When picking up he thoroughly walked through what was completed on the car and future recommendations. Pleasant, thorough, and helpful. Completely satisfied. Thanks Bob for an enjoyable experience and thanks to the service techs for taking good care of my car in a timely manner! 7 years with my TL and looking forward to at least another 3.
Ryan was professional, polite, as well as being very attentive during my long day at Acura Northeast service.
I would highly recommend your dealership & Ryan, as well!
Although it was a long day, it was very comfortable at the dealership, inspite of Covid
You always do a great Service.
Customer many years
Ryan was great. He seemed happy and upbeat in assisting me with service on my vehicle.
I called for the oil service. When I talked to Steve he said it was a normal oil service. The last time I was there you did the brakes and anything else it needed. So this was a normal oil change.Ido not understand how the bill was almost 200 do.I always take my Acura's to you for any it needs. I trust you guys 100%.190 dollars for a oil change seems high.I still love you guys and will continue to have y take care of my Acura's. I just had to let you know how I feel. Thanks, Fran Reardon.
Amazing customer service! I am so happy I made the decision to go with Northeast Acura!
Social