Northeast Acura Auto Repair Service

John was awesome!

Herbert was very professional and very insightful. He was also very helpful, he was able to get my a shuttle ride to work.

Herbert was great!

Good fast service thank you

John is great and I always appreciate his assistance when I come into the service department. He does a great job checking in my car and getting me on the road as quickly as possible! The entire service staff is amazing at NorthEast Acura!

Chris was excellent.

I think the service team should review with customers the main reason they brought their car in and the cost associated with the work prior to making 3 to 4 additional costly recommendations.

I felt like I was being sold a “bill of goods” with $170 in air filters and new brakes when all I needed or even asked for was an oil change and tire rotation. I found a two pack of the exact same cabin filter for $19 online (single filter is $10) and I can get my brakes done at a fraction of the cost. My receipt does not show that my tires were even rotated so not sure that even happened and my windshield wiper fluid is still empty (like it was when I arrived) even though my receipt said it was full. We are in the market for a new car but after our last Acura purchased here and the experiences I’ve had with this car (more about that another time) we won’t be coming back to Northeast Acura for sales or service.

Great service. Thank you!

Herb was courteous and engaging! Delightful young man. I let Dave Ellis know that as well!

John Whalen does a great job.

I am very impressed with the level of customer care at your dealership. It has always been high, but appears to be even better since my last visit several years ago. Thanks to the whole team!

I am so glad that Chris Collins has returned. He and John **** are. #1 team.

It was wonderful to see Chris Collins back at Northeast Acura. He is beyond a ten.