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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2284 reviews 69%
4 star 753 reviews 23%
3 star 54 reviews 2%
2 star 113 reviews 3%
1 star 90 reviews 3%
Review Us
Leo H.
5 out of 5
4/3/2019
Chris’ customer service is unsurpassed.
Lynn V.
5 out of 5
4/3/2019
Loaner always available, early hours are good so that I don’t miss work when dropping car. Personnel always prepared, courteous and efficient.
Cristina S.
5 out of 5
4/3/2019
Victoria was helpful, attentive, and went above and beyond. Thank you, Victoria!
James B.
1 out of 5
4/3/2019
I had one lug nut fall off and a second one almost fell off. I was lucky to find the first one.
Gertrude J.
5 out of 5
4/3/2019
Victoria handled my service appointment well. She was , friendly, efficient, and helpful.
Lawrence K.
5 out of 5
4/3/2019
Very friendly, knew what was to happen next...was kept up to date...a 5 star rating!
Kathleen B.
5 out of 5
4/3/2019
I have had many interactions with Chris over a number of years. He has always provided excellent customer service b
Harpal M.
5 out of 5
4/2/2019
Very nice and thorough professional. Would love to go back. Thanks
Ellen R.
5 out of 5
4/2/2019
It was a very pleasant experience. Very curtious and professional. I was very surprise how promitely the problem was solved and was escortered to the washed car. Best regards, Ellen R
Janice P.
4 out of 5
3/31/2019
I am so happy that my Integra (which you have been taking care of for me for the several years that I have been up here in the cold weather) now runs quietly!
Pamela -.
4 out of 5
3/31/2019
Always satisfied with Chris.
Brian S.
4 out of 5
3/30/2019
I’ve been coming to Northeast Acura for 19 years. Ryan Higgins is without question the most professional, capable and personable Service Manager I have worked with. Well done, Ryan.
Esther F.
4 out of 5
3/30/2019
Stephen greeted me, service was prompt and he went over the full inspection report with me.
John F.
2 out of 5
3/30/2019
Interior of car was dirty after Acura employee moved car with dirt/oil on clothes/hands
Dominick R.
5 out of 5
3/29/2019
Very professional service!
Travis B.
4 out of 5
3/29/2019
Thank you for taking care of the wheel lock issue. Much appreciated!
Meris R.
5 out of 5
3/29/2019
Friendly, professional staff did what they were supposed to in a timely manner. Ryan even came by to say hi!
Amanda S.
5 out of 5
3/29/2019
Steve was awesome !
Nadir S.
5 out of 5
3/29/2019
Perfect as usual!
Fredericka T.
4 out of 5
3/28/2019
I wish the dealership had covered the tire the car only has 3000 miles on it but Chris is service was excellent as always!

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