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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2284 reviews 69%
4 star 753 reviews 23%
3 star 54 reviews 2%
2 star 113 reviews 3%
1 star 90 reviews 3%
Review Us
Preetham M.
4 out of 5
4/21/2019
Chris is a great asset. He takes care of customers extremely well and addresses issues promptly.
Colette C.
5 out of 5
4/21/2019
Great customer service!
Michael D.
5 out of 5
4/20/2019
Very friendly and helpful.
Catherine M.
5 out of 5
4/20/2019
Stephen was professional, knowledgeable, friendly and courteous. He knew I was pressed for time as well and made sure my car was done as fast as possible. I’ve always found the service department on top of their game.
Thomas H.
4 out of 5
4/20/2019
For a no charge safety recall, I received a thorough inspection of my auto along with explanation and patient response to my questions. This was an enjoyable worthwhile experience.
Maria A.
5 out of 5
4/19/2019
Steve is terrific and took the time to show me and explain some items needling my attention in the near future. Thank you Steve! Regards, Maria A
Joseph B.
1 out of 5
4/19/2019
Tire pressure was not adjusted as I requested and as stated that it was done on work order
Marla W.
5 out of 5
4/18/2019
My first experience w your service was excellent, and Vicky was professional and friendly! She was s a great asset to your dealership!!
Jeffrey H.
4 out of 5
4/18/2019
He was friendly and def cared about myself and my car
C C.
4 out of 5
4/18/2019
Will Ryan get in touch with me about when to come in for doing and repair?
Stephen H.
5 out of 5
4/17/2019
Fantastic
Linda R.
5 out of 5
4/17/2019
Professional, informative and super personable!
Loretta R.
5 out of 5
4/17/2019
Great experience! Vicky was excellent. I was updated on the progress of my vehicle service. I was happy with the outcome of the visit. Of course, Mr. Higgins was great!
Jo C.
3 out of 5
4/17/2019
My only complaint was we discussed vacuuming my car. They cleaned the outside and it was pouring rain. But the inside wasn’t done.
Paul R.
5 out of 5
4/17/2019
I was taken care of very fast and i also was given a explanation of what they was going to make correction on verry please with the service thanks Acura.
Anwar H.
5 out of 5
4/16/2019
Ryan was great
Christina Y.
5 out of 5
4/16/2019
Victoria Moore provided excellent customer service. She is an asset to Northeast Acura. Because of her, I will return to Northeast Acura for future vehicle maintenance.
George B.
5 out of 5
4/16/2019
He was very thorough, courteous and professional. Thank you!
Robert G.
5 out of 5
4/16/2019
She was very courteous and Professional
Michael W.
5 out of 5
4/16/2019
My experience was good overall, but had a communication issue with Victoria not keeping me updated on the status of my vehicle.

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